Staff Quality Engineer, Owner.com

• 5+ years building test automation frameworks, CI/CD systems, or developer tooling in production environments
• Proficiency in at least one scripting/programming language used for automation (e.g. Python, TypeScript, Go)
• Hands‑on experience with testing frameworks (Jest, Playwright, Cypress, etc.) and automation tools (Testcontainers, Docker‑Compose, etc.)
• Proven track record integrating testing deeply into CI/CD pipelines (e.g. GitHub Actions, Buildkite, Jenkins, Flux CD) with intelligent test execution and automated analysis
• Deep familiarity with test environments: virtualizing dependencies, using service‑virtualization or testcontainers to isolate CI from production services
• Understanding of all layers of testing: unit, integration, end‑to‑end, performance, contract, security, including metrics and test flakiness tracking
• Strong debugging and analytical skills; experience diagnosing flakes, CI inefficiencies, or automation bottlenecks
• Excellent written and verbal communication: you break complex topics into actionable insights and instructions
• Passion for building systems that empower engineers—quality should be as obvious from “done” as reliability is

Desirable

• Owner.com’s restaurant‑commerce platform is scaling explosively, and our testing infrastructure must scale faster
• We're seeking a mission‑driven Staff Quality Engineer to build out a world‑class test platform that makes shipping secure, reliable, and fast
• You’ll split time between quality‑infrastructure engineering (designing for shift‑left CI/CD, automation, and observability) and quality enablement (tools, coaching, and cultural embedding)
• Your work will directly empower the websites, ordering flows, mobile apps, and back‑office systems that thousands of restaurants—and millions of diners—rely on every day
• Build & scale testing infrastructure: you'll own the end‑to‑end architecture and maintenance of test orchestration platforms, test runners, data‑management tools, and developer‑facing quality tooling that support all teams—from backend services to React Native apps
• Embed quality into CI/CD pipelines: evolve GitHub Actions/Buildkite so tests run intelligently on file‑change, parallelized for speed, with built‑in analysis, coverage, flakiness detection, and fast feedback to engineers
• Drive shift‑left and continuous improvement: Partner with product and development to implement early testing strategies via contract‑testing, TDD, specification reviews, and risk‑based automated testing that surface defects before deployment
• Own quality observability: build dashboards and metric pipelines to track code coverage, test churn, CI test latency, reliability trends, and guardrails to reduce customer‑facing defects
• Apply SRE principles to testing reliability: define and monitor “quality SLIs” (e.g. deploy‑blocking flake rate < 1%) and “error budgets” tied to critical flows—helping balance release velocity and acceptance criteria
• Lead incident review with a quality lens: assist with postmortems, identify test‑coverage gaps and process enhancements, and help generalize improvements across teams
• Champion the “you build it, you test it” philosophy: coach engineers on best practices, evangelize accessible testing toolkits, and support onboarding of new teams
• Who you’ll work with
• Daily collaboration with Backend, Frontend, & Mobile engineering across multiple time zones
• Product & Restaurant Success teams—to align quality metrics and test coverage with business outcomes
• SRE & Platform engineers—to ensure test infrastructure is reliable, performant, and easy to maintain