Implementation Engineer, Chronosphere

$90-115k

+ Bonus and equity

React

AWS

Kubernetes

TypeScript

GCP

Python

Node.js

Azure

Next.js

Junior and Mid level

Remote from US

Redefining cloud-native monitoring

Be an early applicant

Redefining cloud-native monitoring

201-500 employees

B2BEnterpriseSaaSCyber SecurityData AnalysisCloud Computing

Be an early applicant

$90-115k

+ Bonus and equity

React

AWS

Kubernetes

TypeScript

GCP

Python

Node.js

Azure

Next.js

Junior and Mid level

Remote from US

201-500 employees

B2BEnterpriseSaaSCyber SecurityData AnalysisCloud Computing

Company mission

To redefine monitoring for the cloud-native world by building the world’s most scalable, reliable and customizable monitoring platform.

Job

Company

Role

Who you are

Bachelor’s degree in a technical area (e.g. Computer Science, Information Systems, Finance, Engineering, etc.)
1 - 3 years of recent and relevant work experience in a similar function, ideally in software implementation or scoping
Experience working with Sales and Customer Experience orgs delivering add-on or in a customer-facing role
Technology troubleshooting skills and interest in technology/software support
Strong communication skills, ability to explain technical concepts to non-technical users
Experience with major cloud providers (AWS, Azure, GCP) and Kubernetes
Proficiency in one or more of Python, React, Typescript, Node, Next.js, Go

What the job involves

This newly created role will serve as a critical piece of Chronosphere’s Professional Services organization, responsible for driving execution of service requests, project engagements, and migrations from proprietary and previous-generation platforms alongside more senior Solutions Architects and other stakeholders across Chronosphere’s Customer Success organization and beyond.
This role will play a significant role in building scalable, sustainable delivery of our services and solutions and is expected to develop subject-matter expertise across our capabilities and use-cases to develop and implement solutions that match our customers’ business needs
Handle and execute service requests, project engagements, triage and diagnose incidents or issues, and assist with daily operations and delivery of the Professional Services organization
In partnership with more senior members of the team, scope, execute, and manage software/service implementations and projects with our customers and prospects
Help identify or uncover potential business or service opportunities with customers through discovery, research, and developing solution hypotheses
Support the development of services as we scale, including process, people, and technology or special projects
Serve as a subject-matter expert on our products, services, capabilities, and use-cases and applications, participating in discussions internally on product/service development
Developing and implementing Chronosphere solutions to match customer's business needs
Partner with Customer Success, Sales and Support to understand customer requirements and matching product capabilities

Our take

As companies switch to cloud-native strategies, the main problem they face is how to store, keep track of and analyse data in real-time. Chronosphere offers scalable cloud monitoring services custom-built for managing cloud-native infrastructure and apps.

The company is entering a field that is on the rise, albeit crowded with both startups and leaders like Microsoft Cloud Monitoring and Amazon Cloudwatch. Chronosphere's edge likely lies in the cost efficiency of their service, and what seems a relatively transparent billing model. In addition, the founders are using Chronosphere to continue developing their open-source metrics engine M3.

This open-source product has proven a draw for both investors and customers, even when up against tech industry giants. The company's significant growth and funding (most recently from CrowdStrike) efforts have resulted in a $1.6bn valuation, Chronosphere has managed to remain highly competitive in a rapidly expanding market as it further optimizes its product.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

41% employee growth in 12 months

Glassdoor (4.5)

Company

Funding (last 2 of 4 rounds)

Jan 2023

$115m

SERIES C

Oct 2021

$200m

SERIES C

Total funding: $369.4m

Company benefits

Stock Options
Medical, Dental, Vision
Flexible PTO
Training & Career Growth
Flexible Work Enviroment
Commuter Benefits
Free Lunches

Company HQ

Garment District, New York, NY

Leadership

Martin Mao

(CEO)

After working in Software Engineering for Microsoft, Call Design, Google, and Woods Bagot, Martin served as Technical Lead for Amazon Web and Director of Pure Interactive. They then spent 4 years at Uber, before co-founding Chronosphere.

Rob Skillington

(CTO)

Rob worked as a Software Engineer at Microsoft and Groupon before spending 5 years at Uber as Staff Software Engineer.

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