Office Manager, Aidaly

Salary not provided

$25 - $30 USD an hour. + Stock options

Junior and Mid level

Miami

The platform powering independent family caregiving companies

Job no longer available

The platform powering independent family caregiving companies

1-20 employees

FintechB2CPersonal financeSocial ImpactWellbeing

Job no longer available

Salary not provided

$25 - $30 USD an hour. + Stock options

Junior and Mid level

Miami

1-20 employees

FintechB2CPersonal financeSocial ImpactWellbeing

Company mission

To add $1.5 trillion of unpaid family care to the GDP by professionalizing family caregiving.

Job

Company

Role

Who you are

Natural Leader: You've been the captain of your cheerleading squad, events chair of your sorority, or similar - people can count on you to have a plan and make things happen!
Strong Communicator: You excel in connecting with others, clearly conveying ideas, and fostering collaboration
Self-motivated and Independent: You are driven and independently motivated and love bringing energy to team huddles!
Organized and Efficient: Your excellent organizational and time management skills allow you to effectively handle multiple tasks and projects
Relationship Builder: You have a talent for building and maintaining professional relationships that support long-term success
Bilingual in English and Spanish

What the job involves

Manage the Office: Oversee day-to-day office and community lounge, answering calls, ordering and restocking supplies, greeting caregivers, and tending to their concerns
Establish and Improve Processes: Develop and refine processes and systems, create SOPs and best practices
Collaborate with RN Lead: Work with the clinical team lead to run training labs, including attending certain weekend training dates, in accordance with state requirements
Use Technology: Use Technology to manage caregiver schedules, maintain records, and loop in the care team as necessary
Host Events: Organize and host community programming and collaborate with local support service providers
Social Media: Engage in local social media content and build community through sharing knowledge

Our take

Aidaly is aiming to help the millions of family caregivers in the US who provide billions of hours of care - often for little or no compensation. The company provides an online service which can help caregivers navigate the complex landscape of antiquated systems in the space, and access the benefits they deserve.

Competitors like Cariloop are similarly serving caregivers. However, while Cariloop operate as an employee benefit which frees up care-giving employees’ time for employers, Aidaly is more of a consumer-fintech. The company directly helps caregivers to be financially compensated for their work for the first time.

The company must now expand to onboard new users if it is to sustain growth trajectory. While reaching time-constrained caregivers at scale presents challenges, Aidaly has already demonstrated an ability to resonate with its target audience since launching in 2021. As awareness builds and trust deepens, the strength of its value proposition should continue to attract more caregivers seeking financial recognition for their work.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Glassdoor (4.6)

Company

Funding (2 rounds)

Jun 2022

$8.5m

SEED

Aug 2021

$2.5m

SEED

Total funding: $11m

Company HQ

SoMa, San Francisco, CA

Leadership

Maggie Norris

(Founder, CEO & Board Member)

Previously founded Uphold Health and served as Head of Product at AFTER. Before co-founding AFTER, they founded Home Management Solutions, the parent company to KidsGoDo, and exited in 2017.

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