Senior Director of Product Management, Affirm
$305-375k
Salary range dependent on candidate location. Plus employee stock purchase plan
Buy-now-pay-later card for online and in-store
Open for applications
Buy-now-pay-later card for online and in-store
1001+ employees
Open for applications
$305-375k
Salary range dependent on candidate location. Plus employee stock purchase plan
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- 12+ years of Product Management experience, including leadership roles on fast-paced teams driving responsible, sustainable growth
- Deep experience working with Credit, Pricing, and/or Fraud stakeholders, with a strong understanding of:
- Credit: underwriting tradeoffs, unit economics, loss management, regulatory considerations
- Pricing: risk-based pricing, margin optimization, experimentation, and fairness considerations
- Fraud: adversarial systems, real-time decisioning, false positive/negative tradeoffs, and customer trust
- Strong quantitative and analytical orientation—comfortable engaging in model-level discussions, using data to drive decisions, and translating complexity into clear narratives
- Experience building and scaling platform and decisioning products, not just surface-level UX
- Proven track record of managing and mentoring large, geographically distributed PM teams
- Commercially minded with a high-agency, bias-to-action mindset and comfort making hard tradeoffs in ambiguous environments
- Exceptional communication and stakeholder management skills, with the ability to influence across functions and levels
- Experience working in design-forward organizations that prioritize clarity, transparency, and high-quality user experiences
- A systems thinker who can balance short-term business impact with long-term scalability and technical health
- Fintech, payments, or risk-heavy consumer product experience is a strong plus
What the job involves
- The Checkout Product team is at the heart of this mission—powering Affirm’s core payment experience, frequently seen at merchant point of sale
- This experience is distributed through direct merchant integrations and strategic platform partners, and is driven by a sophisticated, real-time, risk-based decisioning system spanning Identity, Fraud, Credit, and Pricing
- We are looking for a Senior Director of Consumer Risk product to lead this critical surface area within Checkout
- In this role, you will own the product vision, strategy, and execution across Credit, Pricing, and Fraud, enabling Affirm to grow responsibly while delivering best-in-class consumer and merchant experiences
- As the leader of Consumer Risk product, you will help scale and evolve this system, balancing customer trust, merchant performance, and long-term business outcomes
- This is a highly cross-functional, analytically rigorous, and commercially impactful role
- You will lead and scale a team of Product Managers, partner deeply with Engineering, Machine Learning, Analytics, Risk, Finance, Legal, Design, and GTM teams, and influence senior leaders across the company
- Own the end-to-end product vision, strategy, and execution for Consumer Risk within Checkout, encompassing Credit decisioning, Pricing, and Fraud prevention
- Translate Affirm’s mission into a clear product roadmap that balances growth, risk, customer trust, and platform scalability
- Lead and scale a team of Product Managers owning distinct Consumer Risk surface areas, fostering a culture of accountability, learning, and high performance
- Partner closely with Machine Learning, Analytics and Engineering to shape model-driven product experiences, including underwriting logic, pricing frameworks, fraud signals, and decisioning platforms
- Drive quantitative storytelling—using data, experiments, and modeling to inform strategy, influence stakeholders, and guide tradeoffs
- Champion a customer-first mindset, ensuring risk experiences are transparent, fair, and intuitive for consumers while delivering strong outcomes for merchants
- Collaborate cross-functionally with Risk, Finance, Legal, Compliance, Design, Marketing, and GTM teams to deliver cohesive, scalable solutions
- Set and own key performance metrics (e.g., approval rate, conversion, loss rate, unit economics, LTV, fraud outcomes, customer trust metrics) and hold teams accountable to results
- Navigate complex organizational dynamics and influence senior stakeholders, including the executive team, with clear articulation of strategy, tradeoffs, and impact
- Balance near-term execution with long-term platform investments, ensuring Consumer Risk capabilities scale with Affirm’s growth and partner ecosystem
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Serving over 21 million consumers and over 300,000 merchants, the company offers flexible payback options ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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