Talent Development Programs Coordinator, Gusto
Our cash compensation amount for this role is between $30.00 - $34.00/hr in Denver
1-2 days a week in office
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
Our cash compensation amount for this role is between $30.00 - $34.00/hr in Denver
1-2 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- If you thrive in a supportive, operational role and enjoy creating positive learning experiences, this is the perfect opportunity for you
- 2-4 years of coordination/administration work
- 2+ years experience in learning and development, recruiting coordination or HR
- Strong project management skills with an exceptional attention to detail
- Marketing and promotional experience is a plus
- Proficient in Google Workspace; experience with learning management systems (LMS) or similar technology is a plus
- Strong communication skills, both written and verbal, with the ability to engage and support diverse stakeholders
- Proactive problem-solving abilities and a customer-focused mindset
- Experience managing multiple data sources and analyzing information
- Experience managing program logistics (tracking participation, materials, scheduling, etc.)
- Deeply enjoys working behind the scenes to deliver learning programs
- Experience speaking in front of a crowd and/or facilitating learning experiences for groups
- Can operate autonomously with little supervision for routine work
- Know how to introduce fun and creativity into any activity
- Excited about learning new systems to assist in the delivery of learning
- Are scrappy and not afraid to roll your sleeves up to get the job done
What the job involves
- As a key member of the Talent Development team at Gusto, you will heavily impact Gusto’s ability to provide impeccable learning experiences by handling the behind the scene details necessary to create and execute exceptional learning programs from onboarding new hires to supporting ongoing professional development for individual contributors and managers across Gusto
- This role ensures seamless program delivery through effective communication, logistics management, and detailed tracking across multiple learning initiatives
- The People team at Gusto focuses on developing a positive employee experience that empowers people to do the best work of their lives
- We aspire to craft an environment that inspires and enables Gusto to go beyond what is thought possible
- We think holistically and are encouraged by a supportive leadership team
- Onboarding
- Manage all communications with new hires, serving as the main point of contact to ensure they have everything they need for a successful start
- Support the onboarding lead by producing materials for new hire orientation, including coordinating Slack and Zoom chat channels; serve as a backup facilitator when needed
- Oversee new hire questions, update the onboarding coordination document, and manage scheduling for all onboarding events to ensure smooth and timely execution
- Handle logistics for onboarding activities, including securing speakers, scheduling venues or online rooms, setting up equipment, and ensuring that all activities run smoothly
- Partner with the onboarding lead to develop new content as needed, enhancing the learning experience for both new hires and existing employees
- TD Programs
- Coordinate learning programs, including scheduling facilitators, managing calendar notifications, and overseeing Slack and email communications for participants
- Interact with the learning systems to track both pre and post workshop participation, monitor participant enrollment for IC and PE development workshops, adjusting promotion strategy as fit and keeping facilitator up to date on potential scheduling changes
- Assist participants with any system, calendar, or program navigation and/or troubleshooting
- Manage the TD programs calendar including onboarding, IC and PE development
- Oversee and assign content within Learn Upon, ensuring alignment with ongoing development initiatives and learning paths for employees
- Manage logistics for development workshops, including room identification and scheduling, participant social activities, maintaining event supply inventory, and cross collaboration with stakeholders for awareness
- Create and distribute timely and engaging promotional materials, notifications and reminders, keeping both learning participants and facilitators informed and engaged throughout the training process
- Additional TD Support
- Actively monitor new hire and TD Slack channels and the email inbox, responding promptly to training and resource-related inquiries
- Maintain up to date Confluence pages with relevant dates and details for workshops and any other cross referencing materials
- Assist in gathering feedback from participants and using insights to refine future offerings
- Coordinate with IT and vendors as needed to ensure all learning technologies are functioning smoothly
- Co-facilitate in elements of Onboarding and/or Gustie Development as opportunities arise
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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