Regional Vice President of Strategic Sales, Cresta
+ Equity
More information about location
Real-time intelligence for contact centers
Be an early applicant
Real-time intelligence for contact centers
201-500 employees
Be an early applicant
+ Equity
More information about location
201-500 employees
Company mission
To use AI to help people learn high-value skills and make business radically more productive.
Role
Who you are
- Over 5 years of enterprise sales leadership experience, including a consistent track record of recruiting and retaining high-performing enterprise sellers
- Proven success in managing sales teams with minimum $1.5m ARR quotas, selling technical solutions to large, complex enterprises
- Experience leading teams at high-growth software companies of similar size
- Master of hiring strategic and enterprise AEs. Knows and can show evidence of sourcing, bringing in, closing, and building large teams of enterprise/strat AE's
- Demonstrated history of consistent overachievement as both an enterprise seller and a leader, with teams consistently exceeding revenue targets and advancing their careers under your guidance
- A natural ability to lead and motivate sales leaders and sellers through continuous growth and change
- A hands-on leader who eagerly engages in deals directly connects with Economic Buyers and provides the necessary support and executive connection to close new opportunities and expand relationships with Enterprise companies
- Experience in cross-functional collaboration and co-selling with external partners to establish an Enterprise business from the ground up
- Expertise in both land and expand sales strategies, an insatiable curiosity about our customers, and a data-driven vision for how
- Cresta can drive positive business outcomes in the Enterprise sector
- Experience in cultivating and championing an outbound selling culture and driving accountability for qualified pipeline generation
- An unwavering commitment to achieving great results rather than settling for good ones
What the job involves
- Lead a team of Strategic Sales Directors who drive new enterprise business and expand key accounts with Cresta
- The RVP will provide strategic direction and coaching for the team, drive team performance aligned with business outcomes, manage operational execution, and partner closely with key stakeholders and cross-functional teams
- You are accountable for ensuring the region archives new business and expansion goals for Cresta’s Enterprise Accounts
- This role will report to the respective Area Vice President
- Recruit, hire, develop, and empower a team of Strategic Sales Directors to consistently surpass Cresta’s revenue targets
- Foster a culture of high accountability by establishing clear expectations for achievement and advocating for a disciplined and scalable process across teams
- Scale strategic and enterprise sales process from early traction to a repeatable and predictable sales machine, exceeding ARR targets
- Lead and define an effective finely-tuned sales hiring process. Attract 2-3 AEs within the first 90 days from your own network
- Build a team of 5-8 AEs within the next 12 months. Quickly move out low performers, and retain and develop top talent
- Promote excellence in sales through value-based selling and MEDDPICC methodologies
- Collaborate with senior leaders in Marketing, Customer Success, Alliances, Product, and Revenue Operations to create an effective Enterprise GTM strategy
- Ensure flawless sales execution for complex multi-stakeholder deals while laying the groundwork for enterprise account growth
- Encourage Sales Directors to take ownership of Enterprise pipeline generation and foster effective SDR collaboration for efficient prospecting, identification, qualification, and sustainable pipeline development
- Provide accurate forecasts to the executive leadership team, demonstrating a deep understanding of the Enterprise business across the region
- Work closely with our Partner leadership teams to achieve successful co-selling efforts
Our take
Cresta is an innovative customer service platform, which leverages artificial intelligence in order to assist sales and service agents in improving their performance. The platform identifies the best employees, and analyses why they outperform their colleagues, before providing personalized guidance to other members of staff.
This unique approach makes it possible to share best practices rapidly, and both improve and consistently implement customer service across an organisation. The app is fully compatible with mobile platforms, effectively providing an expert at every customer touch point. In addition to this, the machine learning aspect of Cresta enables companies to continually optimize their performance.
Considering that over a trillion dollars is spent by businesses globally on customer service calls every year, Cresta has been afforded a massive opportunity if it can continue to improve this side of business for its clients. The company has already been recognized as an innovator in the space, and the expansion of its AI solutions suggests it is poised and ready to move with the times and find further success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Nov 2024
$125m
SERIES D
Mar 2022
$80m
SERIES C
Total funding: $276m
Company benefits
- Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
- Weekly lunch & learn
- Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us
Company values
- Don't accept the customer's status quo. Obsess over inventing on behalf of the customer. 99% of the world's innovations have yet to be discovered.
- Hustle after every ball. Every day, every line of code and each team member collectively builds the bigger picture. Don't settle for stagnation and don't settle for a no - find a way.
- Trust and amplify. We are building a long term team. Implicitly trust the team and show respect to everyone. Deliver direct and candid feedback - it helps everyone grow. Build bridges that invest in others.
- Move with speed, not haste. Speed is critical. Our success depends on our pace of innovation. However, technical debt is real. Build with the long term plan in mind.
- Obsess over the result. Move with determination, intensity and focus on the customer's result. Value the team's ego over individual ego: the best idea and result wins.
- Have a leader's mindset. Leaders set the benchmark for behavior and inspire others to grow. It's never why the company does something - it's our company, let's build it.
Company HQ
University South, Palo Alto, CA
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