Technical Writer, Berlin Brands Group
Electronics & Appliances Manuals
eCommerce marketplace aggregator
Open for applications
eCommerce marketplace aggregator
501-1000 employees
Open for applications
501-1000 employees
Company mission
To create, build and scale brands globally.
Role
Who you are
- 2-3+ years in technical writing for hardware or consumer goods
- Strong portfolio of consumer-facing manuals in multiple languages
- Familiarity with CE documentation requirements and international safety standards
- Excellent command of English (written and spoken); German and additional EU languages are a strong plus
- Proficient in layout/DTP tools incl. at least one of these tools: Adobe InDesign, FrameMaker or Illustrator
- Experience working with translators, content reuse frameworks, and multilingual publishing workflows
- Clear, structured writing style with a passion for clarity, user focus, and technical precision
What the job involves
- As a Technical Writing Manager (f/m/x), you will own the end-to-end development of our product manuals—clear, multilingual, and safety-compliant instruction guides that elevate the user experience across our global appliance portfolio.
- You will directly produce manuals for complex or flagship products. Working cross-functionally with Product, Engineering, Legal, and Creative teams, you’ll define and drive documentation standards that ensure accuracy, brand alignment, and regulatory compliance
- Lead the design and authorship of instruction manuals with a focus on accuracy, visual clarity, and consumer-friendliness
- Create and manage reusable content components (DITA or modular structure) to streamline documentation across product families
- Establish and enforce editorial standards based on Klarstein’s voice and tone, EU compliance requirements, and best practices in structured writing
- Act as primary point of contact for all manual-related queries; coordinate across Design, Product Management, QA/Legal, and Localization
- Guarantee that all manuals meet CE, EN 82079-1, WEEE, RoHS and other EU directives for user safety and labeling
- Own the documentation QA process, including content verification, usability testing, translation reviews, and version control
- Monitor and report on documentation KPIs (delivery timeliness, support ticket rate, translation quality, reuse rate)
Our take
Berlin Brands Group (BBG) is a leading player in the competitive realm of eCommerce business aggregation, positioning itself alongside industry giants such as Thrasio, Heroes, and Razor Group. As the market continues to expand rapidly, BBG strives to establish itself as the modern-day equivalent of Unilever.
The company distinguishes itself through its history of successfully scaling eCommerce brands, setting it apart from other aggregators who primarily focus on operational improvements for Amazon businesses. BBG takes a different approach by prioritising fundamental design and production enhancements, alongside leveraging its expansive network of over 100 consumer channels. To match the operational improvements provided by its competitors, BBG aims to build its logistics and fulfilment infrastructure, as well as its tech platform, further enhancing its capabilities in the market.
It will be interesting to witness whether the company can maintain steady growth, transitioning from 14 well-regarded consumer brands to an M&A powerhouse, but also retain its competitive edge in design and production. The ability to strike a balance between rapid expansion and maintaining the core strengths that set the company apart will ultimately determine its ability to thrive in this evolving landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (2 rounds)
Nov 2021
$100m
GROWTH EQUITY VC
Sep 2021
$350m
SERIES A
Total funding: $450m
Company HQ
Mitte, Berlin, Germany
Leadership
Peter Both
(Co-Founder, CGEO & CEO for CEE)Co-founded Berlin Brands Group in 2009, where they have served as the CEO for CEE since. They became the Chief Global Expansion Officer on top of that in 2021.
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