Office Manager, Parloa

• 2–3 years of experience in office management, workplace operations, or a similar role in a fast-paced, high-scale company
• Excellent interpersonal and communication skills, fostering a welcoming and professional workplace while effectively managing relationships with internal and external stakeholders
• Event management experience, including planning and executing events with 100+ attendees
• Strong organizational and project management skills, with the ability to juggle multiple priorities and solve problems proactively
• A hands-on, proactive mindset with a passion for creating an outstanding workplace experience
• Experience with vendor negotiation and contract management
• Tech-savvy, with experience using Slack, Notion, Miro, Jira, GSuite, and Asana to streamline workplace operations
• Knowledge of Berlin workplace compliance, safety, and security regulations
• C2 Level fluency in German and C1 fluency in English (additional languages are a plus)

• As Office Manager (f/m/d) at Parloa, you will play a key role in creating a well-organized, welcoming, and efficient workplace
• As part of a global four-person Workplace Management team, you’ll oversee daily office operations, maintain strong vendor relationships, and ensure a seamless office experience for our employees
• From managing supplies and optimizing office space to coordinating workplace initiatives, you’ll be the go-to person for all office-related needs—helping to create an environment where everyone can thrive
• Ensure a service-oriented approach by addressing employee needs and creating an exceptional workplace experience through a supportive, welcoming, and well-organized office environment that promotes well-being, productivity, and performance
• Oversee daily office operations, ensuring a seamless and positive experience for all employees and addressing any concerns promptly
• Manage vendor relationships, negotiate contracts, and handle office procurement, ensuring timely and high-quality services, supplies, and equipment
• Plan and execute office events, celebrations, and engagement activities that foster a strong company culture and enhance employee engagement
• Serve as the go-to person for all facility-related matters, collaborating with landlords, security, and service providers to ensure smooth operations
• Ensure the office is well-stocked, organized, and offers a comfortable, inspiring space that supports employee well-being and productivity
• Collaborate with IT and People & Culture teams to improve the overall workplace experience, supporting processes like onboarding and offboarding
• Oversee workplace safety, security, and emergency preparedness to maintain a compliant and secure environment
• Continuously identify opportunities to enhance workplace efficiency and employee satisfaction through service-oriented solutions

• Recruiter video call → Meet your manager → Challenger Task + Presentation → Bar Raiser Interview

• Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
• Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
• Competitive salary
• Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
• Flexible working hours and possibility to take additional vacation days
• A great company culture with regular team events, games night or other social activities
• And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks

Total funding: $94.5m

There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.