Senior Product Manager, LightForce
Hardware
Office located in Wilmington, MA
3D-printed orthodontic tools
Be an early applicant
3D-printed orthodontic tools
201-500 employees
Be an early applicant
Office located in Wilmington, MA
201-500 employees
Company mission
To empower the experts to create a bite and smile as unique as the patient.
Role
Who you are
- The ideal candidate will have a strong technical aptitude, experience managing complex hardware-software products, and the ability to work with cross-functional teams
- Experience: 6-10+ years of product management experience, including hardware product development in CAD/CAM, 3D printing, or healthcare/medical devices
- Technical Expertise: Strong technical aptitude with experience guiding complex cross-domain product development between hardware and software teams
- Cross-functional Leadership: Demonstrated experience working with engineering and customer-facing teams, with a track record of consistently impactful outcomes and ability to build strong relationships across clinical, technical, and commercial teams
- Analytical Skills: Excellent problem-solving abilities with demonstrated strengths in hypothesis-driven product development and data-driven decision-making, including defining product success metrics
- Process Management: Proficiency in agile methodologies, with strong skills in managing sprints, backlogs, and cross-team collaboration
- Communication: Exceptional communication skills to articulate technical concepts to diverse stakeholders, facilitate cross-functional discussions, and create compelling product documentation
- Domain Experience: Expertise in customer-facing product development within healthcare, medical devices, or other regulated industries preferred
- Education: Bachelor's degree in a technical field such as engineering or a related discipline
What the job involves
- This role will drive the development and optimization of our clinical hardware portfolio, ensuring it meets the evolving needs of our global customers and internal teams while supporting the broader goal of reducing treatment time and enhancing patient outcomes
- The Senior Product Manager for Hardware will be responsible for the strategic development and continuous improvement of our hardware product portfolio
- This role requires deep collaboration with hardware, software, and process engineering as well as clinical, manufacturing, and commercial teams to deliver customer-centric, high-impact solutions
- Hardware Portfolio Ownership: Lead the strategic development, continuous improvement, and management of designated lanes of LightForce’s hardware portfolio
- Market Insights & Product Strategy: Analyze market trends, customer feedback, and competitor offerings to develop insights and inform product strategy
- Customer Research & Voice of Customer (VoC): Partner with orthodontists, clinicians, and internal stakeholders to prioritize product needs and define user requirements
- End-to-End Product Lifecycle: Drive new product initiatives from initial concept to launch, including discovery, definition, development, testing, and post-launch iteration
- Cross-Functional Collaboration: Drive clarity and accountability with cross-functional teams of hardware, software, and process engineers, as well as manufacturing and operations stakeholders to keep programs aligned with objectives and on schedule
- Customer-Facing Launches: Lead product launches in collaboration with marketing, clinical education, and customer success teams
- Metrics & Accountability: Define and track product success metrics, leveraging data-driven insights to support decision-making and product evolution
- Potential 12-18 Month Objectives of the Role
- Launch next-generation hardware products that improve clinical efficiency and treatment outcomes, including bond success, bracket durability, and patient comfort
- Improve product design and usability to reduce learning curves for new customers and support global adoption
- Drive innovation in the hardware-software interface to enable greater personalization and efficiency for clinicians
- Develop a streamlined approach to hardware portfolio management, balancing legacy product updates with the development of new solutions
- Office environment up to 90%
- Work is generally performed in an open office, sedentary position. The noise level in the work environment is usually moderate. Limited temperature fluctuations, heated and air condition environment
Our take
LightForce Orthodontics delivers a platform for orthodontists to design and 3D-print custom tooth-moving tools, enabling orthodontic treatment to proceed faster and with an enhanced, personalized standard of care.
With LightForce, orthodontists can print an array of tools from brackets to IDB trays to custom buccal tubes, all designed to fit the individual patient's tooth anatomy and bite. In addition, its web-based platform comes with intuitive treatment-planning software, and its workflows integrate seamlessly into existing practices, making it the one-stop-shop for optimizing orthodontic outcomes.
The company has seen good funding, in 2024 enjoying $50 million from Trinity Capital, displaying an impressive growth trajectory. Recognising a gap in the market of treatment options for teenagers, LightForce is working to bridge that gap with its convenient digital braces, and all-in-all has cemented itself as a player of interest in the orthodontics space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Sep 2024
$50m
GROWTH EQUITY VC
Aug 2023
$80m
SERIES D
Total funding: $200.6m
Company benefits
- Unlimited PTO for exempt employees
- 9 paid holidays per year
- Generous premium coverage for medical, dental, and vision plans
- Group plan voluntary life insurance
- Fringe benefits
- 401k retirement plan
- Paid parental leave
- Allowances for those in commercial sales positions
- Workplace perks such as food/coffee
Company HQ
Burlington, MA
Leadership
Alfred Griffin
(CEO & Co-Founder)Lecturer in the Department of Developmental Biology at the Harvard School of Dental Medicine, and Orthodontist with Bay State Dental Specialists.
Lou Shuman
(Co-Founder)Orthodontist, and President and CEO of Cellerant Consulting. Former President of the Pride Institute.
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