Technical Solutions Engineer, Semble
Offers equity
Cloud-based medical & administration system
Be an early applicant
Cloud-based medical & administration system
101-200 employees
Be an early applicant
Offers equity
101-200 employees
Company mission
To amplify the impact of healthcare professionals.
Role
Who you are
- You communicate clearly with customers and non-technical stakeholders, and you enjoy doing so
- You're a hands-on builder with experience designing and delivering technical workflows, integrations, and automations in a customer-facing role - whether as a Solutions Consultant, Implementation Engineer, Technical Specialist, or similar
- You're comfortable leading technical discovery with customers, shaping requirements, and turning them into a credible delivery plan
- You have solid technical foundations: building integrations with APIs, data models, workflow logic, authentication, and cloud fundamentals
- You combine commercial judgment with technical ability: you scope responsibly, know when something is out of bounds, and design for safe, successful delivery
- You thrive when there's no existing playbook and you're building the approach from scratch
- You document well - you understand that good work isn't just built, it's communicated
- You take compliance and data protection seriously; working in a healthcare environment requires it
Desirable
- Experience in B2B SaaS, healthtech, or another regulated industry
- Hands-on experience with Workato, Mulesoft, Zapier, or similar
- Experience using AI tools or LLM APIs to build solutions or accelerate your own work
- Familiarity with health data standards and interoperability concepts (FHIR, HL7, SSO, identity brokers)
- Experience working with Product and Engineering teams to influence roadmap decisions based on customer integration needs
What the job involves
- Are you looking to impact and be part of something special, such as shaping the future of healthcare? Do you love solving complex problems and want your work to make a difference?
- We're hiring a Technical Solutions Engineer to join our Technical Solutions team
- We're technical problem solvers: when a customer has a specific need, we draw on the full range of capabilities Semble offers - our public API, Semble Connect (our automation and integration platform built on Workato), low-code tooling, and AI - to design and deliver the right solution, including integrations with other systems in their ecosystem
- This is an end-to-end role focused primarily on existing customers
- You'll lead discovery, translate business requirements into solution designs, build and test the solutions, and own the go-live
- You'll work closely with our Customer Success and Implementation teams, and support Sales on technical scoping, demos, and proof of concepts when deals need technical depth
- Run discovery with customers to understand their current processes, identify automation and integration opportunities, and turn those into clear solution designs and delivery plans
- Design, build, and test solutions and integrations using the right tool for the job - our public API, Semble Connect (Workato Embedded), low-code tooling, AI capabilities, webhooks, and where needed, light custom logic
- Act as the technical lead for customers through implementation and go-live, managing stakeholder communication and ensuring a smooth handover
- Own the monitoring, troubleshooting, and optimisation of the automations you build - you're accountable for what you ship
- Create and maintain technical documentation, integration diagrams, and implementation guides for customers and internal teams
- Work with Product and Engineering to feed back integration patterns, gaps, and customer requirements that should influence the roadmap
- Support Sales during the sales cycle: technical scoping, answering prospects' technical and security questions, demos, and proof of concepts for complex opportunities
- Champion our public API - guide customers and partners on how to build against it for their own integrations
Salary benchmarks
Our take
In healthcare, overloaded systems riddled with room for error are in dire need of an overhaul. Semble (previously Heydoc) is one of the startups stepping in to try and fix the problem. Its integrated clinical system aims to help practices manage patient data and streamline their administration and operations.
Semble is not the only option in the market, but its focus on private hospitals and clinics may well work to its advantage, as many of its competitors primarily target the NHS. The company's cloud-based system aligns the company with the broader trend towards cloud-based operations, another good sign for its future growth.
A well-funded business, Semble has been able to remain at the forefront of innovation through adding automation and most recently, AI to its system. A considerable influx of investment in 2024 will help to consolidate its market position in the UK as well as support the expansion of its newer presence in France.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2024
$15m
SERIES B
Sep 2021
$8.3m
SERIES A
Total funding: $27.5m
Company benefits
- The great feeling coming with knowing you do something that matters: improving healthcare!
- Autonomy and ownership – we’ll set the vision and share the context, then we trust you to run with things – that’s the reason we hire you!
- 36 days holiday a year (including BH), that we will expect you to actually take so you can recharge and rest
- Get the tech you need - You will get the latest MacBook and take your pick across a wide range of equipment to set up your home office ergonomically
- Work alongside an inspiring team – our two founders have started Semble after a successful startup exit, and your future colleagues are all knowledgeable and innovators in their field
- Fantastic office space in Central London, right outside Monument - with a roof terrace, weekly animations, loads of natural light, and cute doggies!
- The usual free bits coming with nice offices (barista coffee, tea, fruits, happy hours and activities...).
- Company Equity - We appreciate and recognise all of our employees’ contributions, so everyone is eligible for Semble share options!
- Comprehensive health & wellbeing support – including private health insurance, and mental health support and free therapy sessions through Oliva.
- Hybrid & flexible work environment – work from anywhere in the UK, with also some flexibility to work across Europe. You decide how much or how little you go to the office
Company values
- Impact - we do work that matters
- Collaboration - we are in it together
- Human touch - we deeply care
Company HQ
WeWork Bercy, Paris (France)
Leadership
Christoph Lippuner
(Co-Founder & CEO)Previously Executive Director at J. P. Morgan, before Co-founding and serving as CEO at Orogo.
Mikael Landau
(Co-Founder & CTO)Previously Executive Director at Goldman Sachs, before moving on to Co-found Orogo.
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