Technical Writer, Demandbase
$114-150k
Go-To-Market engagement & marketing software
Open for applications
Go-To-Market engagement & marketing software
501-1000 employees
Open for applications
$114-150k
501-1000 employees
Company mission
To transform how B2B companies go to market.
Role
Who you are
- 4+ years in a technical writer role with experience tailoring content to different audiences, from developers to non-technical users
- Experience using industry-standard writing and publishing technologies and practices such as, minimalism, task-oriented writing, HTML, XML, and a strong sense of information architecture
- Experience working in a range of delivery and media formats
- Experience working with and documenting enterprise SaaS applications
- Writing Samples that demonstrate strong technical writing skills
Desirable
- Experience with Zendesk or other knowledge management software
- Experience with Google Analytics or Data Analysis
- Experience working in a fast-paced agile environment
- Experience with API documentation
What the job involves
- As a Technical Writer, you will produce high-impact documentation for the Demandbase suite of enterprise software
- Your deliverables will include online help, guides, knowledge articles, and release notes
- You will work independently and as part of a team
- This opportunity utilizes your writing abilities and time management skills, using the latest tools and methods to create and publish end-user documentation
- Own documentation and technical content for a specific product area, including migrating, writing, editing, testing, updating, and publishing help articles
- Coordinate with other writers to fit into the information architecture and style guide to create a unified document set
- Collaborate closely with product managers, developers, and product marketing managers to develop effective feature documentation
- Contribute to the help center style guide and content strategy
- Mentor and provide feedback to more junior writers
Our take
B2B buyers face challenges that aren't met by most off-the-shelf marketing and sales software. Focused on customer sales (or converted from customer sales software), it usually fails to take into account the long sales cycles, unique advertising requirements, and account management needs of business sales. Since 2006, Demandbase has been here to change that with its account-based marketing platform designed specifically for B2B sales.
Competition in the digital sales space has heated up and Demandbase isn't the only B2B marketing firm in the sector, with other companies such as 6sense and Terminus offering marketing solutions. However Demandbase stands out by being the only demand-side platform built specifically for B2B advertising. This gives it a much more accurate identification of purchasing accounts and more precise targeting of advertising spend compared to its competitors.
Demandbase boasts a large and growing customer base including major clients such as Siemens, VISA and General Electric. On the back of several new updates and launches, as well as record bookings and strong revenue growth, the company has secured significant funds that will be used to support its next wave of platform innovation. The company was also recognised by Research In Action as a Market Leader for 2024 on its Vendor Selection Matrix™ for Revenue Marketing Automation Solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2017
$65m
SERIES H
Jul 2015
$30m
LATE VC
Total funding: $158m
Company benefits
- Health and Wellness Plans
- Stock Options
- Flexible Time Off & Holidays
- Family Friendly Benefits
- Remote Friendly
- Inclusive and Open Company Culture
- Professional Development
Company values
- We win together - At Demandbase, we go beyond collaborative. We have each other’s backs. We celebrate our victories and support each other during difficult times
- We make our customers successful - We believe that customer success is the responsibility of the whole company. Each one of us plays a role. Our energy is focused on customer satisfaction and success
- We are real - We are authentic and approachable. We are transparent in our communication — both the good and the bad. We don’t shy away from tough decisions
- We do what we say we will do - What we do, we do well. We are accountable for our actions. We make commitments, and then live up to them
- We innovate with intention - Innovation happens across the company. We try new things. We take risks. We measure everything and double down on the things that work, and learn from the things that don’t
Company HQ
Yerba Buena, San Francisco, CA
Articles
Leadership
Chris Golec
(Board Director)Founded Demandbase and was CEO until 2019. Is currently CEO of Channel99. Was previously Global Marketing Manager for General Electric and a Product Development Engineer with DuPont.
Gabe Rogol
(CEO, not founder)Was Senior VP of Sales and CRO at Dealbase before stepping up to CEO. Previously was VP Sales & Marketing with IDG.
Salary benchmarks
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Diversity, Equity & Inclusion at Demandbase
- Our employee resource groups (ERGs) provide spaces for community and connection, real talk, and education. With the support of Demandbase leadership, ERGs amplify the voices of members throughout our company and help us navigate the road to becoming a diverse, equitable, and inclusive culture. Groups include Black Impact Group, Hispanic/Latinx Group, Women’s Group, Neurodiversity Group & LGBTQ+ Group.
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