Principal Site Reliability Engineer, Fourth
AWS, Azure, Terraform, Kubernetes
Analytics, workforce & inventory management for hospitality
Open for applications
Analytics, workforce & inventory management for hospitality
501-1000 employees
Open for applications
501-1000 employees
Company mission
To transform how its customers conquer the day in the increasingly dynamic-paced environment in which they operate.
Role
Who you are
- You will exhibit both strategic and tactical sensibilities. You are adept at mapping the bigger picture into smaller, yet valuable and achievable chunks. You have excellent written and verbal communication skills, allowing you to work effectively with our worldwide development teams and SRE community to select the right patterns and practices. You understand the importance of standardisation of technology and practices and have experience of implementing these in a consistent and low-maintenance fashion. You believe useful and relevant documentation is an essential output of your work
- Demonstrable experience in Site Reliability Engineering, Platform Engineering, DevOps, or a similar role, with experience mentoring others
- Proven track record of designing, implementing, and managing large-scale, highly available, and scalable infrastructure
- Relevant and recent experience with our main tech stack: Terraform, Configuration Management (Chef ideally, but will consider Ansible or Puppet), Kubernetes (cloud based), Docker (Kubernetes or AWS ECS Fargate)
- Extensive cloud experience (ideally Azure and AWS)
- Programming, scripting skills and OOP principles in general
- Strong analytical and problem-solving skills
- Outstanding communication skills, with the ability to convey complex technical concepts to non-technical stakeholders
- Ability to work in a fast-paced, dynamic environment, managing multiple priorities
- Experience of working in Agile or Kanban
- A natural and positive team player
- Bachelor’s degree in computer science, Engineering, or a related field
What the job involves
- Fourth is actively seeking an experienced and pragmatic Principal SRE to join our worldwide team
- We are progressing rapidly in developing automated, highly reliable, and zero-downtime infrastructure pipelines that are becoming the standard across our entire business – but now we want to accelerate this adoption and our move to public cloud (Azure)
- Working with Architecture, Product Owners and development teams to elicit and define the practical needs and requirements for products being migrated to cloud
- Design and implement scalable, highly available, and resilient infrastructure solutions to agreed standards
- Innovate and enhance tooling for monitoring, alerting, incident management, and automation
- Develop and maintain comprehensive documentation for infrastructure and processes, ensuring compliance with industry standards
- Actively participate in incident management, driving rapid recovery, root cause analysis, and continuous improvement
- Identify and implement strategies to future-proof infrastructure for growth and increased demand
- You will actively use AI tools to the best advantage as a force multiplier and encourage others to do the same as appropriate
- Assist in the career development of colleagues, acting as a role model and encouraging best practice
Salary benchmarks
Our take
Fourth is the global leader in end-to-end restaurant and hospitality management technology solutions. Its SaaS suite includes scheduling, time and attendance, applicant tracking, training, inventory management, procurement, HR, payroll services, analytics, and AI forecasting tools.
This comprehensive offering enables clients to optimise profits, control costs and enhance guest satisfaction, as well as improve employee engagement and manage risk and compliance. Its business intelligence tools means businesses are better connected with their data, giving them visibility, insight and control to achieve more.
Fourth serves thousands of customers, with hundreds of thousands of locations, including big name brands such as Burger King, Mandarin Oriental, Shari's, Soho House and Food First. The company continues to release new products to its suite; such as Fuego, a financial workforce solution to help businesses attract and retain talent.
In the midst of an ongoing hospitality worker shortage, Fourth's ability to support flexible scheduling and virtual hiring could well be part of the solution for many businesses in the sector - which definitely represents an opportunity moving forwards.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company benefits
- Paid Time Off
- Charity Days
- Refer a Friend Bonus
- Birthday Off
- Paid Maternity/Paternity Leave
- Medical Care Insurance
- Employee Assistance Program
- Health and Wellbeing Initiatives
- Corporate Discounts
- Corporate and Team-building Events
- Retirement Plans
Company HQ
Hidden Valley, Austin, TX
Leadership
Scott Collison
(CEO)Corporate Advisor and Board Member at Multiple Organizations. Formerly President and CEO at Personify Corp and Anaconda, as well as VP and GM of vCloud Air Infrastructure-a-a-S at VMware.
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