Key Account Specialist, Too Good To Go
Store Operations - UK
+ Performance-related bonus
2 days a week in office
Marketplace for shop and restaurant food waste
Be an early applicant
Marketplace for shop and restaurant food waste
1001+ employees
Be an early applicant
+ Performance-related bonus
2 days a week in office
1001+ employees
Company mission
To inspire and empower everyone to fight food waste together.
Role
Who you are
- Some experience in Food Retail would be advantageous, however we are keen for you to demonstrate why you are well-suited to this role - whether that’s from your studies, volunteering work, your personal life or any professional experience
- Care for our mission: you are passionate about fighting food waste and the contribution it makes to the climate crisis
- Terrific talker (and listener) with the ability to effectively and quickly connect with partners over the phone, and achieve your desired outcomes from the call
- Excellent written communication skills; someone who can be clear and friendly in a text conversation or email exchange with partners
- First experience with data is preferred
- A positive and proactive mindset, ready to adapt to the needs of a fast-growing organisation
- A team-player who is keen to learn, collaborate, and contribute
- An empathetic and patient approach
- Comfortable in handling repetitive tasks, knowing each task contributes to saving food from going to waste
What the job involves
- Our Senior Store Operations team holds responsibility for the engagement, experience and quality of our Key Account stores. As a Senior Key Account Store Operations Specialist within the Food Retail team you will work directly with these stores, building relationships with area / regional store managers, helping them to maximise the partnership with Too Good To Go and rescue as much food from going to waste as possible
- You will be playing a significant role in our growth and evolution in providing better than ever support and service to our food waste-fighting partners
- Reporting into a Key Account Store Operations Manager Food Retail you will be working with a portfolio of our most prominent brands within your business segment. As well potentially working special projects across our segments, subject to business requirements
- This is a hands-on, front-line capacity, ensuring our key partner stores have everything they need to succeed. You will be primarily focused on supporting stores via building and maintaining relationships with Area / Regional Managers to optimise store engagement, improve performance, and increase supply
- Support stores and Area / Regional Managers to use Too Good To Go and our systems, providing training where needed
- Ensure your stores are maximising their supply so no food is being wasted
- Identify feedback trends from conversations with your stakeholders and escalate to the Key Account Store Operations Manager and or Key Account Manager
- Ensure stores have a good experiences with our customers and take action to improve store quality
- Support administrative tasks, including mass updates for public holidays, and ensuring store information is up to date and accurate
- Key Account Store Operational Specialists work in squads as #oneteam and come together to achieve large projects, such as the roll out of new key accounts, and onboarding & training new stores
Application process
- We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go
- Submit your CV and Cover letter in English
- Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or Linkedin direct messaging
Salary benchmarks
Our take
With more than one-third of food wasted in shops and restaurants, tonnes of otherwise quality goods are unnecessarily lost. Too Good To Go connects customers to restaurants and stores that have unsold, surplus food, offering steep discounts. Through this, businesses can sell surplus meals that would've otherwise gone to waste, and the environment wins as no food is wasted.
The company has certainly found its niche with sustainability-conscious consumers (a group that is growing in size as environmentally-focused consumers get more spending power). Too Good To Go's app has over 90M users across 18 countries and 215,000+ partners including retailers, hotels and restaurants such as ALDI, Carrefour, Accor and YO! Sushi.
The company is also creating a food waste movement website intended to be an informative source of knowledge regarding the issue. This is part of a wider strategy at raising awareness of the food waste problem, to get more users on board and further help the planet.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2021
$34.5m
CONVERTIBLE
Jan 2021
$31m
SERIES A
Total funding: $77.1m
Company benefits
- Personal and professional development opportunities in a fast-paced scale-up environment
Company HQ
Østerbro, Copenhagen
Leadership
Jamie Crummie
(Co-Founder)Studied Law at the University of Leeds.
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