IT Engineer, Polychain Capital

$150k

plus eligibility for discretionary annual performance bonus

macOS

iOS

Mid and Senior level

San Francisco Bay Area

2-3 days a week in office

Cryptocurrency & blockchain asset investment firm

Be an early applicant

Cryptocurrency & blockchain asset investment firm

21-100 employees

FintechB2BCryptocurrencySaaSBlockchainVenture Capital

Be an early applicant

$150k

plus eligibility for discretionary annual performance bonus

macOS

iOS

Mid and Senior level

San Francisco Bay Area

2-3 days a week in office

21-100 employees

FintechB2BCryptocurrencySaaSBlockchainVenture Capital

Company mission

To accelerate the future of blockchain-based incentive systems by allocating funds towards breakthrough technologies and technical teams building these ecosystems.

Job

Company

Role

Who you are

3-5 years of experience managing and supporting corporate IT systems in a fast-paced environment
Strong hands-on experience with macOS, iOS administration
Deep understanding of user administration
Familiarity with MDM platforms (Jamf, etc
Working knowledge of AV systems and remote collaboration tools
Experience with SaaS application management and access control best practices
Familiar with office networking
Experience with EDR endpoint security tools
Ability to work independently, multitask effectively, and communicate clearly across teams

What the job involves

Polychain Capital, a fast-moving cryptocurrency hedge fund, is seeking a highly skilled and proactive IT Engineer to join our small but growing team
This hybrid role is based in San Francisco and blends hands-on technical support with high-level infrastructure planning and implementation
You'll play a critical part in managing corporate IT systems, ensuring seamless end-user experiences, and helping shape our long-term IT and security strategy
This full-time, hybrid role blends day-to-day technical support with broader infrastructure planning and security responsibilities
You’ll be the go-to person for IT operations—ensuring our global team stays productive, secure, and well-supported
From managing Apple devices and AV systems to implementing endpoint security and streamlining IT processes, you’ll have the opportunity to make a meaningful impact in a fast-paced, high-trust environment
This is a great fit for someone who’s equally comfortable solving hands-on issues and driving long-term IT strategy
Serve as the primary helpdesk technician, resolving day-to-day IT issues for a global team of technical and non-technical users
Troubleshooting/maintaining Apple endpoints
Provide operational support and strategic guidance for all corporate IT systems
Provision, configure, and manage laptops and mobile devices using MDM tools
Provide AV tech support during webinars, remote meetings, and onsite events
Support domestic and international logistics for hardware shipping and deployment
Collaborate with security and engineering teams to automate IT operations and repetitive tasks
Write and maintain technical documentation, runbooks, and process guides
Participate in on-call rotation and provide occasional after-hours support
Continuously improve vendor relationships and IT infrastructure project roadmaps
Support incident response efforts using SIEM/EDR tools

Our take

Polychain Capital is a leading venture capital firm with a focus on blockchain technologies. The company believes that society is poised to restructure itself around blockchain-based incentive systems, and it actively contributes to this future by allocating funds towards breakthrough technologies and the dedicated technical teams building these transformative systems.

In 2023, the company raised around $200 million in an initial close for its fourth crypto venture capital fund. This achievement demonstrated the firm's resilience and determination in navigating the somewhat turbulent crypto investment landscape at the time. It continues to invest in promising projects, staying true to its vision of advancing the future of blockchain.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Company HQ

SoMa, San Francisco, CA

Leadership

Olaf Carlson-Wee

(Founder & CEO)

Previously worked as the Head of Risk and Product Management at Coinbase. Also founded Cryptographic Financial and served as a Managing Member for a year before founding Polychain Capital in 2016.

Salary benchmarks

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