Customer Solutions Engineer, Moloco
Machine learning-powered performance advertising solutions.
Open for applications
Machine learning-powered performance advertising solutions.
501-1000 employees
Open for applications
501-1000 employees
Company mission
To be the scaling engine for the internet economy.
Role
Who you are
- The ideal candidate is fluent in both KPI and API and can combine the best of business and engineering
- You are a passionate technical strategist who deeply understands the technical underpinnings of our products but can also zoom out and see the whole scope of a wider problem to identify long-term solutions
- You have a proven track record partnering effectively with external customers, product/engineering and sales/marketing counterparts, enabling an efficient product<>market feedback loop and influencing long term direction as well as day to day execution
- You build your perspective by both digging deep into the code/data, and incorporating market reality and voice of the customer
- Ideal CSEs understand engineering best practices and creatively apply them as needed as projects progress from prototyping to global production scale, keeping an eye on speed to market and top-line revenue growth
- BS in Computer Science or related technical field
- 4+ years of hands-on industry experience in software development
- Excellent software development skills and fluency in at least one back-end programming language (preferably Java, C++, or Python)
- Proficiency in Javascript and Web fundamentals
- Experience in Cloud/Distributed development (e.g., AWS, GCE, GCP, BigTable, BigQuery etc.)
- Strong technical and problem-solving skills, the ability to understand and troubleshoot systems and application flows, dive deep into complex problems & find their root cause
- Enjoy working with, supporting, and teaching customers
- Comfortable communicating technical concepts to both technical and non-technical audiences
- Fluent in English
- Strong ability to multitask and prioritize well in a fast-growing, dynamic work environment
- [Bonus]: Experience in the adtech, performance marketing, retail media, or machine learning space
What the job involves
- The GTM team at Moloco defines, designs, and executes on the commercial strategy for the company
- The team is responsible for identifying, sizing, and segmenting the opportunity, determining how our sales and business development teams go after it, and enabling them to be successful at doing so
- Within the GTM org, the Customer Solution Engineering team (CSE) is responsible for driving the success of a specific set of MOLOCO products and initiatives, serving as chief champions and technical experts of our products
- The CSE team will drive the success of our products by partnering with clients on technical implementations and building tools, technical processes and automation to scale product usage
- The CSE team monitors industry trends and themes, prioritizes issues, and communicates key takeaways to product, engineering, design, and other cross-functional partners to shape product direction
- You'll provide high-caliber premium implementation support to customers for our most technical Ads products
- Identify, evaluate, and prioritize initiatives to scale support for the Sales team, and collect/funnel technical voice of the market to Product
- Identify, design and build tools and technical processes to increase operational efficiency for Sales and Support as well as drive Product adoption in market
- Develop points of view on technical market challenges and work with Product/Engineering to support their roadmap
Salary benchmarks
Our take
Moloco offers a cutting-edge platform that allows app developers and eCommerce marketplaces to fuel their growth through machine learning-driven advertising. Its suite of tools enables users to fine-tune campaigns, enhance user engagement, and broaden outreach, ultimately boosting profitability.
Positioned as the premier demand-side platform for ad performance across the open internet, Moloco has experienced substantial growth, securing significant funding and achieving Unicorn status in mid-2021. At the core of its Cloud DSP and Retail Media Platform lies a powerful ML engine leveraging deep neural networks (DNNs), facilitating automated, profitable, and scalable growth strategies for marketers.
Continuously evolving its flagship DSP with advanced features, Moloco consistently sets new benchmarks in ad spend. With expansion into retail media and MLaaS offerings, Moloco aims to democratize access to advanced machine learning capabilities for businesses of all sizes.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Aug 2021
$150m
SERIES C
Apr 2021
$20m
SERIES C
Total funding: $191.6m
Company benefits
- Comprehensive health and wellness: Competitive health (100% coverage for you), dental, vision and life insurance for you and your family. In addition, enjoy membership to Calm, Headspace, Spring Health, as well as fitness and health reimbursements
- Professional development: $2,500 Learning and Development stipend annually to grow yourself professionally
- Food and snacks: Enjoy lunch on us. We bring lunch in for employees everyday, In addition, our kitchens are filled with healthy snacks and beverages for you to enjoy
- Paid parental leave: Our parental leave for primary and secondary caregivers have you covered when you welcome a new child into your family
- Unlimited vacation: We encourage team members to take time off to relax and recharge with our flexible paid time off policy. We also offer leave time for various reasons
- Financial benefits: We provide equity and generous retirement benefits that help you prepare for your future. In addition, home office setup and phone, internet and transportation reimbursements
Company HQ
Centennial, Redwood City, CA
Leadership
Ikkjin Ahn
(CEO)Worked as a Software Engineer at O1 and Humanex, before spending 2 years at YouTube and 3 at Google.
David Sehyuk Park
(CIO)Previously a Software Engineer at Oracle.
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