Revenue Cycle Management Lead, Grow Therapy
$90.8-118k
Tech-enabled mental health group
Be an early applicant
Tech-enabled mental health group
1001+ employees
Be an early applicant
$90.8-118k
1001+ employees
Company mission
To fundamentally transform mental healthcare accessibility.
Role
Who you are
- 3+ years of experience as a supervisor of others in Healthcare organizations. Preferred if experience with Revenue Cycle Operations specifically (billing healthcare claims, plan benefits, insurance operations)
- Leadership: Strong ability to lead a team, align on shared goals, drive performance, and develop team members as a whole and individually
- Operational Performance: Deep understanding of most important KPIs and ability to pull all available levers to improve performance most effectively
- Problem-Solving: Able to see the biggest pain points that are hindering operational performance and come up with corresponding solutions
- Agile: You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge
- Team Player: You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement
What the job involves
- The RCM Lead is responsible for leading a team of 5-7 specialists to drive operational performance within the Revenue Cycle department
- This leader will lead multiple functions throughout the revenue cycle (e.g., insurance eligibility, claim billing, collections, payment posting, and patient billing)
- Own multiple RCM operational functions and be responsible for driving performance based on key KPIs
- Develop and execute strategies to make significant gains against KPIs you’re responsible for
- Perform root cause analysis leveraging data on large issues that are inhibiting operational performance and develop recommendations to resolve
- Own organizational design for your team, develop a hiring plan based on anticipated growth and determine which roles are most critical to hire when
- Lead, develop, and performance manage a group of 5-7 specialists while monitoring engagement and retention
- Lead select special projects related to improving processes to increase efficiency and team outcomes
Our take
Mental health issues affect about 20% of Americans, so there’s an immense need for qualified mental healthcare in the US. However the vast majority of therapists don’t accept insurance due to the prohibitive administrative workload involved. This leaves therapy out of reach for many Americans. So it’s no surprise that the Grow Therapy platform has seen skyrocketing popularity since it was founded in 2020.
Grow Therapy helps therapists open their own in-network practices, providing the technology, support, and resources to tackle the extra operational workload that would allow them to take insurance. It’s live across a number of states, and works in partnership with all the major insurance payers including Humana, Aetna and Cigna.
The company is competing with larger rivals like Alma and Quartet Health, but this should be a big enough market for several major participants. Grow has secured good funding which supports the launch of its enhanced measurement-informed care system, which will help improve the care experience for clients and providers and make value-based behavioral care accessible for more patients.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
208% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2024
$88m
SERIES C
Sep 2022
$45m
SERIES B
Total funding: $148m
Company benefits
- Winter break: Unlimited PTO and a week off in December to recharge
- Wellness stipend: $300 to spend on things that helps you take care of yourself
- Mental health break: Take 2 hours every week to journal, exercise, or sleep in
- Learning stipend: $500 to spend on things that helps you grow in your career
- Meals on us: Lunch and dinner in office to fuel your body and your mind
- Remote office setup: $1000 stipend for remote employees to equip your home office
Company values
- Therapists are the center of our world: We take care of our therapists, so that they can take care of us all
- Structured thinking earns ears: We structure our thinking so that our goals are always front and center
- Ideate constantly, share openly: We celebrate curiosity and open mindedness so that our teams can collaborate with confidence
- Early evaluation, continual learning: We never launch and forget. We always evaluate our decisions so we can continuously innovate
- Kindness & humility are prerequisites: When things go well, we share the credit. When things go poorly, we shoulder responsibility
Company HQ
Midtown Manhattan, New York, NY
Articles
Leadership
Jake Cooper
(Co-Founder & CEO)Previously CFO at Campus Enterprises, before moving into investment at Apollo Global Management and then Blackstone.
Alan Ni
(Co-Founder & CTO)Worked as a product manager at Google, HVF Labs, and then Stripe.
Manoj Kanagaraj
(Co-Founder & CSO)Was a Venture Fellow at Harvard Innovation Labs (Harvard University).
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