Head of People & Culture, Silverflow
3-4 days a week in office
Payment processing technology
Be an early applicant
Payment processing technology
21-100 employees
Be an early applicant
3-4 days a week in office
21-100 employees
Company mission
To provide a state-of-the-art upgrade for payment providers, shielding them from the current antiquated legacy technology still in use today.
Role
Who you are
- You have at least 2 years of experience as a Head of People, or runner-up, having worked closely with the Management Team, in a scale-up and successfully managed a team before
- You have a thorough understanding and can lead the various People and Culture processes
- You are a problem solver, who gets things done
- You have great listening and coaching skills to help grow and develop the team, but you can also be firm if needed
- You have a good understanding of Dutch employment law
- You are both hands-on and creative in designing new employee initiatives
- Your strong communication skills combined with an entrepreneurial mindset, friendliness, and approachability enables you to be highly persuasive in convincing your team and the leaders to align with your ideas
- You show outstanding stakeholder management: you take input from multiple stakeholders and distill this into a clear strategy and direction with buy-in from all parties
- You feel comfortable working in an agile international environment - you understand plans can change at scaling companies!
What the job involves
- We are going through a phase of growth, and you will be in a position to put People & Culture topics on the agenda and make a significant impact on our culture and performance
- As the Head of People & Culture, you report to the CFO/COO, Joris Mudde and will work closely with the CEO and the leadership team. You’ll further build and professionalize the Silverflow organization and culture. Your seat is in Amsterdam. We expect our Head of People & Culture to be 3-4 days per week in the office. The position is available for 32-40 hours
- You effectively coach, guide and influence employees and leaders at all levels and lead programs in areas such as company values, performance management, employee engagement, rewards and learning & development
- As we scale, you will professionalize our people and culture processes to support the fast growing business
- Ensure an exceptional employee experience throughout the entire employee lifecycle: Oversee the design, development, and implementation of scalable programs, policies, systems, and processes that support the global employee lifecycle. This entails together with your team:
- Talent Acquisition, including Employer Branding and Onboarding
- Key people programs such as
- Culture & values
- Performance management
- Employee engagement and surveys
- Learning & development
- Reward (including benchmarking)
- Diversity & inclusion
- Fun & employee happiness
- People Operations
- People Analytics (data-driven)
- HRIS, Compliance and process optimization and maintenance
- Build, coach and develop the People & Culture team: build and mentor a People and Culture team to ensure it provides world-class direction and support to Silverflow as we scale
- Work on business and stakeholder management: coach, guide and influence managers with fresh ideas and build strong relationships with our executives. Think of:
- Being a trusted advisor to the CEO and company leadership
- Interact with the Supervisory Board when necessary
- Supporting leaders and building bridges
- Supporting teams with complex employee cases
Application process
- ❖ Screening call with our recruiter
- ❖ 1st round: Interview with the CFO/COO and HR advisor
- ❖ 2nd round: Interview with the CEO/co-founder and VP Engineering
- ❖ Closing and offering stage
- We will be starting the interview process as of August, but are happy to work around holiday schedules
Our take
Silverflow is addressing the longstanding challenge of outdated backend processing systems in the payment industry. While notable disruptors like Adyen, Stripe, and PayPal have transformed the front end, offering merchants user-friendly and innovative solutions, the backend infrastructure has largely remained rooted in technology from the past. This gap prompted Silverflow's founders to envision a new approach.
Silverflow's solution is to offer offering a singular API to connect seamlessly with card networks, reducing both the cost and complexity of payments processing for its clients. The platform, which is designed for ease-of-use and enriched with valuable data, allows both legacy and new players alike to innovate their processing approach for more secure and efficient payments.
A recent infusion of capital reflects the confidence in Silverflow's vision and the potential impact of its solution. The funding will be instrumental in accelerating the company's global expansion plans, building on its successful entry into the US and APAC markets in early 2023. Silverflow is well-positioned to further disrupt the payment processing market and establish itself as a category leader.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Chance to work for an established start-up
- Training and development budgets & mentorship opportunities
- Rewarding career development with autonomy
- Highly inclusive work environment (we have 20+ nationalities)
- Fun company culture
Company HQ
Jodenbuurt, Amsterdam, Netherlands
Leadership
Anne Willem De Vries
(CEO)After finalising their degree in Applied Physics, they joined Bain & Company. Then moved on to work in Private Equity and gained experience in card payment at Ayden.
Paul Buying
(CTO)After finishing their masters in AI, they went on to be a Software Engineer and Team Lead at Cambridge Technology Partners, SpringSource and Everett. Also founded LiveWords, a cloud translation platform which was later acquired by Concorde Group.
Robert Kraal
(CBDO)After completing their degree in Geophysics, they began their career at Bibit. They then moved onto RBS/Worldpay where they served as the Lead Account Manager before moving to Google. They also worked at Ayden as the COO.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job