Senior Solutions Architect, Contentstack
DXP
$145-175k
+ Plus Variables
Headless content management system
Open for applications
Headless content management system
501-1000 employees
Open for applications
$145-175k
+ Plus Variables
501-1000 employees
Company mission
Contentstack is on a mission to help organizations tell their stories and connect with the people they care about through inspiring, modern experiences.
Role
Who you are
- 8+ years of experience in Solution Architecture, Professional Services, or similar technical consulting roles
- 3+ years of hands-on experience with CDP platforms, preferably Lytics
- Hands-on expertise with API integrations and cloud platforms (AWS, GCP, or Azure)
- Familiarity with identity resolution techniques and customer data strategies
- Strong proficiency in CDP platforms, with a focus on Lytics or similar (Segment, Tealium, Adobe CDP, etc.)
- Proven conflict management and problem-solving skills, with a focus on delivering customer-centric solutions
- Excellent ability to explain complex technical concepts to both technical and non-technical audiences
- Ability to collaborate cross-functionally with sales, product, and engineering teams
- Action-oriented mindset with the ability to drive issues to resolution on behalf of customers and partners
- Proficiency in JavaScript, Python, or SQL for data manipulation and transformation
- Experience with data integration, data architecture, data modeling/pipeline, ETL processes, webhooks, and event streaming
- Certification in Lytics or equivalent CDP platforms is a plus
- Broad knowledge of content management systems (CMS) and the CMS SaaS market landscape is a plus
- Project Management certification (e.g., PMP) and/or Six Sigma Certification is a nice to have
- Previous experience as a Business Systems Analyst or in Technical Account/Customer Service roles is preferred
- A willingness to travel 25% of the time
- You value a fun, collaborative, positive culture!
What the job involves
- As a Sr. Solutions Architect - DXP, you will play a key role in guiding customers through their DXP implementation journey, providing expert consulting on software enablement, installation, and architecture best practices
- You will collaborate with clients to design and implement scalable, data-driven solutions that maximize the value of Contentstack’s CMS and Lytics CDP
- Collaborate with clients to understand their data architecture, business objectives, and technical requirements
- Provide expert consultation on Contentstack Real-time CDP enablement, configuration, and optimization
- Lead discovery sessions to design tailored architecture solutions that align with customer goals
- Act as a trusted advisor, delivering best practices for data unification, segmentation, and activation
- Oversee implementation, configuration, and deployment of Real-time CDP
- Design scalable, high-performance architectures tailored to customer ecosystems
- Provide architecture guidance on integration with third-party systems (CRM, marketing automation platforms, data lakes, paid media, email marketing platforms, etc.)
- Analyze and consult on optimizing data ingestion pipelines and API integrations
- Provide hands-on enablement consulting and product training to customer teams
- Define data modeling strategies to enable effective segmentation and personalization
- Guide customers on data governance, privacy, and compliance best practices
- Recommend architectural enhancements to improve performance and reliability
- Partner with Customer Success, Sales, and Product teams to align on customer goals
- Create and maintain technical documentation, architecture diagrams, and deployment guides
- Share insights and feedback with Product and Engineering to influence platform improvements
- Contribute to best practice frameworks and reusable solution assets
Our take
As enterprises handle and produce increasing volumes of content, the Content Management System (CMS) market is still growing strongly – expected to more than double in size by 2030. To differentiate themselves in a crowded market, disruptors entering the space are championing the idea of “Headless CMS”, through which enterprises can customize the front-end visuals while offering the same level of backend infrastructure.
Co-founded by the same trio that created and sold Built.io, Contentstack is one such disruptor that’s making a strong name for itself. Founded in 2019, the platform is now used by a number of major enterprises including Shell, JPMorgan Chase, McDonald’s, and Walmart.
It’s been a very strong start to life, with huge VC funding as well as a high-profile customer base, but there is still plenty of competition – Storyblok, Prismic, Strapi, and Kontent are all well funded and growing quickly too. That being said, Contenstack is hoping that its no-code automation features will help it stand out from the rest as the company looks to grow internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2022
$80m
SERIES C
Jun 2021
$57.5m
SERIES B
Total funding: $169m
Company benefits
- Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it
- Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected
- Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including Chase, The Miami HEAT, Cisco, Shell, Express, Riot Games, IcelandAir, Morningstar, and many more!
- One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…
Company HQ
Financial District, San Francisco, CA
Leadership
Neha Sampat
(CEO & Co-Founder)Previously co-founded and was CEO of Raw Engineering and Digital Experience Platform Built.io (acquired by Software AG, 2018). Founder & Owner of Austin Woman Magazine & Host of the Dreammakers podcast. Official Member of Forbes Technology Council.
Nishant Patel
(CTO & Co-Founder)Was previously the Founder, CTO, then CEO of Digital Experience Platform Built.io (acquired by Software AG, 2018), as well Co-founder and CTO at Raw Engineering, where they ran a R&D incubator.
Matthew Baier
(Co-Founder)Was a Co-founder of Built.io, operating as COO until Software AG's 2018 acquisition. Before that they were a Senior Director of Product Marketing for Salesforce.
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