Senior Solutions Architect, Contentstack
DXP
$145-175k
+ Plus Variables
Headless content management system
Job no longer available
Headless content management system
501-1000 employees
Job no longer available
$145-175k
+ Plus Variables
501-1000 employees
Company mission
To enable the world's best brand to reimagine possible.
Role
Who you are
- 8+ years of experience in Solution Architecture, Professional Services, or similar technical consulting roles
- 3+ years of hands-on experience with CDP platforms, preferably Lytics
- Hands-on expertise with API integrations and cloud platforms (AWS, GCP, or Azure)
- Familiarity with identity resolution techniques and customer data strategies
- Strong proficiency in CDP platforms, with a focus on Lytics or similar (Segment, Tealium, Adobe CDP, etc.)
- Proven conflict management and problem-solving skills, with a focus on delivering customer-centric solutions
- Excellent ability to explain complex technical concepts to both technical and non-technical audiences
- Ability to collaborate cross-functionally with sales, product, and engineering teams
- Action-oriented mindset with the ability to drive issues to resolution on behalf of customers and partners
- Proficiency in JavaScript, Python, or SQL for data manipulation and transformation
- Experience with data integration, data architecture, data modeling/pipeline, ETL processes, webhooks, and event streaming
- Certification in Lytics or equivalent CDP platforms is a plus
- Broad knowledge of content management systems (CMS) and the CMS SaaS market landscape is a plus
- Project Management certification (e.g., PMP) and/or Six Sigma Certification is a nice to have
- Previous experience as a Business Systems Analyst or in Technical Account/Customer Service roles is preferred
- A willingness to travel 25% of the time
- You value a fun, collaborative, positive culture!
What the job involves
- As a Sr. Solutions Architect - DXP, you will play a key role in guiding customers through their DXP implementation journey, providing expert consulting on software enablement, installation, and architecture best practices
- You will collaborate with clients to design and implement scalable, data-driven solutions that maximize the value of Contentstack’s CMS and Lytics CDP
- Collaborate with clients to understand their data architecture, business objectives, and technical requirements
- Provide expert consultation on Contentstack Real-time CDP enablement, configuration, and optimization
- Lead discovery sessions to design tailored architecture solutions that align with customer goals
- Act as a trusted advisor, delivering best practices for data unification, segmentation, and activation
- Oversee implementation, configuration, and deployment of Real-time CDP
- Design scalable, high-performance architectures tailored to customer ecosystems
- Provide architecture guidance on integration with third-party systems (CRM, marketing automation platforms, data lakes, paid media, email marketing platforms, etc.)
- Analyze and consult on optimizing data ingestion pipelines and API integrations
- Provide hands-on enablement consulting and product training to customer teams
- Define data modeling strategies to enable effective segmentation and personalization
- Guide customers on data governance, privacy, and compliance best practices
- Recommend architectural enhancements to improve performance and reliability
- Partner with Customer Success, Sales, and Product teams to align on customer goals
- Create and maintain technical documentation, architecture diagrams, and deployment guides
- Share insights and feedback with Product and Engineering to influence platform improvements
- Contribute to best practice frameworks and reusable solution assets
Our take
As enterprises handle and produce increasing volumes of content, the Content Management System (CMS) market is still growing strongly – expected to more than double in size by 2030. To differentiate themselves in a crowded market, disruptors entering the space are championing the idea of “Headless CMS”, through which enterprises can customize the front-end visuals while offering the same level of backend infrastructure.
Co-founded by the same trio that created and sold Built.io, Contentstack is one such disruptor that’s making a strong name for itself. Founded in 2019, the platform is now used by a number of major enterprises including Shell, JPMorgan Chase, McDonald’s, and Walmart.
The company has huge VC funding as well as a high-profile customer base, but there is still plenty of competition – Storyblok, Prismic, Strapi, and Kontent are all well funded and growing quickly too. That being said, Contenstack is hoping that its no-code automation features will help it stand out from the rest as the company looks to grow internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2022
$80m
SERIES C
Jun 2021
$57.5m
SERIES B
Total funding: $169m
Company HQ
MLK-183, Austin, TX
Leadership
Neha Sampat
(Co-Founder & CEO)Previously co-founded and was CEO of Raw Engineering and Digital Experience Platform Built.io (acquired by Software AG, 2018). Founder & Owner of Austin Woman Magazine & Host of the Dreammakers podcast. Official Member of Forbes Technology Council.
Nishant Patel
(Co-Founder & CTO)Was previously the Founder, CTO, then CEO of Digital Experience Platform Built.io (acquired by Software AG, 2018), as well Co-founder and CTO at Raw Engineering, where they ran a R&D incubator.
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