Onboarding Product Manager, Criteo
Global commerce media platform
Be an early applicant
Global commerce media platform
1001+ employees
Be an early applicant
1001+ employees
Company mission
To bring richer experiences to every consumer by powering the world’s marketers and media owners with trusted and impactful advertising.
Role
Who you are
- This is an ideal position for a product professional with 4-5 years of experience who is passionate about enhancing user experiences, solving complex challenges, and collaborating with cross-functional teams to drive product success
- Experience: 4+ years of experience in Product Management, ideally within the advertising, e-commerce, or SaaS industry
- Communication: Strong interpersonal and communication skills, with the ability to work effectively with both technical and non-technical stakeholders, internally and externally at all levels
- Problem-Solving: Solution-oriented with a passion for improving customer experiences, ability to translate complex/ or ambiguous requirements and business objectives into actionable plans and initiatives, ability to prioritize and execute
- Adaptability: Ability to thrive in a fast-paced environment and adjust to changes in priorities as needed
- Ownership: Autonomous & self-driven, comfortable taking initiative and ownership to grow the business
- Technical Knowledge: Basic understanding of user authentication, access control, and onboarding flows; comfortable working with developers to define technical requirements
- Fluent English speaker, French speaker is a plus
What the job involves
- We are looking for a Product Manager to join our Retail Media team, focusing on Customer Onboarding
- In this role, you’ll take ownership of improving and scaling the onboarding experience for advertisers using Criteo’s Retail Media Platform
- This includes setting the vision for how to best onboard our customers and covers areas such as advertiser registration, account creation, access management and coordination with relevant spend activation flows
- Your work will directly impact new advertisers’ ability to quickly and seamlessly begin their advertising journey on Criteo’s platform
- Product Ownership: Define and execute the roadmap for the Customer Onboarding experience, including registration flows, account setup, and user access permissions etc
- User Experience: Partner closely with UX/UI teams to develop seamless, intuitive onboarding processes that cater to customers’ needs and reduce friction
- Stakeholder Collaboration: Work with engineering, design, legal, and customer success teams to ensure the onboarding process meets business requirements, technical feasibility, and compliance standards
- Data-Driven Decisions: Use data to identify areas for improvement within the onboarding funnel, leveraging user research, analytics, and feedback to prioritize features
- Continuous Improvement: Actively seek and respond to customer feedback to drive continuous improvement, contributing to increasing number of accounts and faster activation for new accounts
- Documentation & Training: Support documentation of onboarding processes and collaborate with Product Marketing and Customer Success teams to ensure we offer a streamlined onboarding experience to customers
Our take
Commerce marketing is a huge business with billions of pounds spent every year on adverts. Companies that help businesses create and deliver more targeted adverts can command a lot of value. Criteo is one company operating in this space.
Criteo is a personalized retargeting company connects 22,000+ marketers and media owners through its Commerce Media Platform, delivering richer consumer experiences. Criteo uses machine-learning technology and data to drive performance, helping marketers and media owners reach their goals.
As marketers are increasingly looking for commerce media solutions, Criteo is operating in a sought-after space. Further, around 73% of media owners seek to optimise media performance as a way to both generate awareness and drive revenue, meaning the company has a significant potential client base. Criteo has continued to make headway here, driving 5 billion ads per day, and is well set to see further adoption of its platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
6% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2012
$40m
SERIES D
May 2010
$6.4m
SERIES C
Total funding: $60m
Company benefits
- Flexible Work and WFH Opportunities
- Learning & Development
- Best-in-Class Health and Wellbeing Benefits & Perks Across Regions
Company values
- We promote diversity in our thinking and in our culture
- We stick together, accomplish together, celebrate together
- We care for each other
- We do the right thing to create a sustainable impact for our clients, our market, and the people that we serve
- We leverage our assets in support of our society and planet
- We drive the change we want to see in the world
Company HQ
New Athens, Paris, France
Articles
Leadership
Megan Clarken
(CEO, not founder)Held multiple senior-level roles at Nielson, having joined as a Product Specialist and being promoted to Chief Commercial Officer.
People progressing
Joined as Executive Assistant to the CEO. Moved to be a Communications Associate after 4 years, and Internal Communications Manager after a further 4 years.
Salary benchmarks
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Diversity, Equity & Inclusion at Criteo
- Opportunity for All - As an equal opportunity employer, we closed the salary gap between men and women to zero. We also run programs and initiatives which allow all employees to feel they belong and are cared for.
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