Manager of Media Operations, SharkNinja
$89.7-137.5k
Office located in Needham, MA
Home devices and appliances
Be an early applicant
Home devices and appliances
1001+ employees
Be an early applicant
$89.7-137.5k
Office located in Needham, MA
1001+ employees
Company mission
To positively impact people's lives every day in every home around the world.
Role
Who you are
- 2-4 years of experience in media operations, ad operations, digital marketing, media activation, marketing analytics, or a related field
- Familiarity with digital advertising platforms such as Google Ads, Meta, Amazon, TikTok, DV360, CM360, or similar platforms
- Knowledge of campaign trafficking, tracking parameters, pixels, tags, and measurement fundamentals
- Strong organizational skills with exceptional attention to detail
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Comfortable working with data and identifying inconsistencies or operational issues
- Strong communication and collaboration skills are important
Desirable
- Experience supporting paid media campaigns in an agency, retailer, brand, or technology environment
- Familiarity with Google Analytics, GA4, Looker Studio, Tableau, Power BI, or similar reporting tools
- Exposure to tag management solutions such as GTM or Tealium
- Interest in workflow automation, AI-enabled processes, or operational improvement
- Platform certifications in Google, Meta, Amazon, TikTok, or related technologies
What the job involves
- The Manager, Media Operations supports the execution and optimization of SharkNinja's Demand Acceleration Platform, helping ensure paid media campaigns are launched accurately, measured consistently, and governed according to global standards
- The Manager, Media Operations serves as an operational partner to media, analytics, technology, and agency teams by supporting campaign trafficking, naming conventions, data quality, tagging standards, reporting readiness, and workflow improvements. The ideal Manager, Media Operations is highly organized, detail-oriented, analytically minded, and eager to learn how world-class media operations enable faster decision-making and stronger business results
- This is a hands-on role focused on execution, process management, and operational excellence rather than team leadership or enterprise-wide governance
- Media Operations & Campaign Execution
- Support campaign setup, trafficking, QA, and launch processes across major media platforms
- Facilitates and expedites paid social boosting with Media Agency
- Apply and validate naming conventions, campaign taxonomies, tracking requirements, and media standards
- Review campaigns for accuracy prior to launch and identify issues before they impact performance
- Partner with agency and platform teams to troubleshoot launch, tracking, or reporting issues
- Maintain documentation, templates, creative specifications, and operational resources
- Data Quality & Measurement Support
- Support implementation and maintenance of taxonomy standards across platforms
- Monitor campaign tracking, UTMs, tags, and pixels to ensure data quality and consistency
- Assist in investigating data discrepancies and work with analytics teams to resolve issues
- Help maintain accurate campaign metadata to support reporting, attribution, and financial reconciliation
- Support measurement readiness for dashboards, experiments, and reporting initiatives
- Process Management & Operational Excellence
- Help manage workflows from campaign intake through launch and reporting
- Maintain SOPs, checklists, and process documentation to improve consistency
- Track operational service levels and support adherence to launch timelines
- Identify opportunities to improve efficiency through templates, automation, and streamlined processes
- Contribute to continuous improvement initiatives and operational best practices
- Brand Safety & Compliance Support
- Support implementation of brand safety and suitability controls across platforms
- Assist with monitoring verification tools and tracking compliance requirements
- Help maintain documentation related to tracking governance, privacy requirements, and platform updates
- Escalate potential issues or risks when identified
- Cross-Functional Collaboration
- Partner with media planning, investment, analytics, creative, finance, and regional media teams
- Coordinate with agencies and vendor partners to ensure operational requirements are met
- Participate in project meetings and provide updates on operational readiness, campaign launches, and process improvements
- Serve as a reliable point of contact for day-to-day media operations support
- Success Metrics (First 12 Months):
- Campaign Execution: 95%+ adherence to campaign launch and QA processes; consistent on-time support for media activations
- Data Quality: Campaign taxonomy compliance above 95%; tracking discrepancies resolved within SLAs
- Operational Excellence: Adoption of SOPs and measurable workflow efficiency improvements
- Cross-Functional Partnership: Positive stakeholder feedback and reliable execution of critical initiatives
- Continuous Improvement: Implementation of 3–5 workflow enhancements or automation opportunities
Our take
With more people looking for home products that work harders and smarter, SharkNinja has become a household name. Through its Shark line of cleaning and home care tools and Ninja range of kitchen appliance the company creates solutions that simplify daily routines and overall enhance modern living.
SharkNinja has been in operation since 1994, which is testament to the quality and popularity of its products. Since its initial launch in Canada, the company has expanded into the US and the UK. In 2017 SharkNinja was bought by CDH Private Equity for over $1.5 Billion, further proof of its impressive market value. Perhaps more evidence is that it brings in annual revenues of around $4B.
It continues to hold a strong position in the home appliance market too, competiting with big brands like Dyson. Its Shark line lead the US upright vacuum, segment, while its presence in robotics vacuums reflects steady growth in a compeititve space. Since going public, the company has m,aintained a rapid pace of innovation, launching numerous new products eacxh pear and expanding into adjecent categories such as outdoor coolers and grills. With a growing global footprint and a focus ons mart design, usabiluity, and category expansion, SharkNinja is very well positioned to continue shaping the futur of home appliances.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company HQ
Needham Heights, Needham, MA
Leadership
Mark Rosenzweig
(Founder)Founded SharkNinja in 1994. Has won three Red Dot Awards for product Design.
Mark Barrocas
(CEO)Mark joined SharkNinja in 2008 as CEO. Prior to this, he spent 3 years at Aramark Uniform Services as the President of the WearGuard Division. Prior to that, he spent 4 years at Broder Bros as the President and 2 years at Perry Ellis International as VP of Corporate Sales.
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