Staff Software Engineer, Optimal Dynamics

• Experienced: Staff‑level IC who has led reliability programs at meaningful scale and owned incident response standards
• Technically Grounded: Deep, hands-on experience with infrastructure at scale, cloud, containerization, and more::
• AWS (multi‑service)
• ECS and/or Kubernetes containerization workloads
• CICD & IaC (Terraform)
• Production Networking/Fundamentals
• Python Proficient: You can read/review service code and land operational improvements
• Data Driven: In your approach to SLOs, capacity, performance, and cost efficiency with strong observability chops
• Influential: Able to shape direction and create simple, durable standards
• Communicative: Excels in both technical and interpersonal communication, with strong written and verbal skills

Desirable

• We’re hiring a Staff Software Engineer, Site Reliability to lead reliability across our production platform
• As a Staff‑level Individual contributor, you will drive strategy and hands‑on execution across incident response, SLO/SLI programs, and production readiness, directly owning highly available services in AWS; all while partnering with Platform/Infra to build paved‑road tooling in our monorepo
• This is a full‑time, remote‑friendly role open to candidates across the United States. For those who prefer an in‑office experience, our HQ in New York City offers a collaborative environment
• Reliability (≈50%)
• Own the company‑wide incident lifecycle: standards for detection, escalation, incident command, customer comms, and high‑quality postmortems with action tracking
• Define and drive SLIs/SLOs for core services; build guardrails and dashboards that make reliability visible and actionable
• Lead production readiness reviews, capacity/performance planning, load testing, disaster recovery exercises, and resilience engineering (failure testing/chaos where appropriate)
• Level‑up on‑call: right‑sizing rotations, paging hygiene, runbooks, auto‑remediation, and continuous improvement of MTTA/MTTR
• Security (≈30%)
• Embed security into the delivery pipeline: dependency and image scanning, least‑privilege/IAM baselines, secrets management, and service‑to‑service auth
• Partner with Engineering leadership to maintain SOC 2‑aligned controls as code; make audit‑friendly evidence generation part of everyday engineering
• Drive secure‑by‑default patterns in the platform (e.g., network posture, data protection, runtime policies) without slowing down developers
• Platform & DevEx (≈20%)
• Build and evolve paved roads for deploys, config, and runtime operations in our monorepo (Bazel) and CI/CD (AWS CodePipeline/CodeBuild)
• Partner with product teams to make the “secure, reliable default” the easiest path—templates, tooling, libraries, and automation
• Improve observability end‑to‑end (traces, logs, metrics, alerts)