Partnerships Relationship Manager, SpotOn
$77-101k
+ Bonus & Restricted Stock Units
More information about location
Point-of-sale software and payment processing
Be an early applicant
Point-of-sale software and payment processing
1001+ employees
Be an early applicant
$77-101k
+ Bonus & Restricted Stock Units
More information about location
1001+ employees
Company mission
To empower small businesses to succeed and grow, by giving them access to cutting-edge payment and software solutions.
Role
Who you are
- Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
- Excellent written and verbal communication skills
- Ability to connect and create strong working relationships
- Comfortable presenting to groups ranging from frontline sales teams to leadership
- Ability to analyze and distill key insights from complex data
- Ability to travel up to 60% of the time
- Excellent organizational skills
- Ability to work with minimal supervision/ self-starter
- Minimum of 5 years of experience in partnership management and account management
- Minimum of 5 years of sales and customer success (inside or outside)
- Experience planning and executing events, training programs or partner enablement initiatives
- 2-3 years of experience with Salesforce CRM
- Associate’s or Bachelor’s degree in business, marketing or related field. Bachelor’s preferred
- Must be able to remain sitting at least 50% of the day when in the office
- Must be able to walk or remain standing for extended periods when at trade shows
- Must be able to twist, bend, kneel, and stoop
- Occasionally lifts and carries equipment in the office weighing up to 40 pounds
What the job involves
- The Partnerships Relationship Manager will launch and lead our sales and partner enablement efforts at SpotOn
- Working across multiple teams, this role will be working closely with the partnership, sales, sales operations, and marketing functions to drive partner-attributed revenue and generate value for our Strategic Referral Partners
- This role will report to the Manager, Strategic Partnerships
- Develop strategies to increase partner participation, referral activity, and revenue contribution
- Work directly with partner sales teams on lead sharing, co-selling, co-branded marketing, and sales support efforts
- Educate strategic referral partner sales teams on the value of SpotOn’s suite of restaurant solutions
- Build and maintain relationships with stakeholders at all levels of partner organizations, including frontline teams, management, and leadership
- Collaborate with marketing and partner-enablement on resources and collateral needed to support partner sales efforts and education
- Collaborate with marketing and partner-enablement on resources and collateral needed to support SpotOn sales efforts (partnership value)
- Collaborate with Sales Operations on lead management, speed to lead, lead assignment and lead tracking
- Identify, prospect, and develop new business opportunities within assigned partner networks and ecosystems that support SpotOn’s revenue objectives
- Collaborate with cross-functional teams to identify and implement process improvements, sales-supporting collateral, targeted marketing and training programs that boost sales efficiency
- Execute CRM expectations and appropriate data recording/tracking
- Act as an internal resource for partner-related questions and information for the SpotOn Sales Organization
- Planning, coordination, and execution of partner events, conferences, trade shows, workshops, webinars, and educational sessions while ensuring appropriate SpotOn representation and follow-up activities
- Develop and execute strategic partnership growth plans, conduct regular business reviews, and analyze performance metrics
- Manage multiple partnership initiatives simultaneously, ensuring timelines, deliverables, follow-up actions, and stakeholder communication remain on track
- Stay current with industry pains, needs, best practices, and technology trends to drive continuous innovation
Our take
SpotOn is an end-to-end software and payment platform that provides businesses with a range of payment options, from simple mobile payments to fully integrated restaurant management systems, fueling growth and supporting business evolution, with its innovative, future-proof tools.
The company’s ecosystem of intuitive software, point-of-sale, and payment solutions serves businesses of all sizes from a range of industries, from local family restaurants to Major League Baseball Stadiums. From its flagship SpotOn Restaurant to its latest SpotOn Retail, the company provides tools that manage scheduling, analytics, custom website development, compliance, and omnichannel capabilities.
As a triple unicorn company, SpotOn has seen substantial growth since being founded in 2017, completing numerous funding rounds and consistently delivering new product capabilities and expanded offerings. SpotOn continues to focus on partnerships and technology development as it expands its market reach within the retail, food, and hospitality sectors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
31% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$300m
SERIES F
Sep 2021
$300m
SERIES E
Total funding: $915m
Company benefits
- Medical, Dental and Vision Insurance
- 401k with company match
- Stock Options
- Paid vacation, 11 company holidays, sick time, and volunteer time off
- Headspace membership for guided meditation and stress relieving tools through the Sequoia App
- Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
- Desk, Chair and Monitor needed for your home office? We got you
- Monthly cell phone and internet stipend
- Unlimited access to virtual audio and visual workouts through the Sequoia App
- Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
- Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice
Company HQ
Financial District, San Francisco, CA
Leadership
Doron Friedman
(Co-Founder, Managing Director & CHief Innovation Officer)Having studied at the Wharton School, spent almost 11 years at Arroweye Solutions, rising to the position of CEO. Co-founded SpotOn in 2011, and was initially the company's co-CEO. Since 2017 has been Managing Director.
Matthew Hyman
(Managing Partner)Founded CardPayment Solutions in 2000, spending 5 years managing the company before starting CentralPayment Corp. After that co-founded SpotOn with Doron, working since 2017 as Managing Partner.
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