Head of Global Enablement Programs, Klaviyo
$152-228k
1+ day a week in office
Intelligent marketing automation powered by customer data
Posted today
Intelligent marketing automation powered by customer data
1001+ employees
Posted today
$152-228k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- Proven experience in enablement, training or related roles preferably in a global organization
- Successful record of leading and developing a team of individual contributors
- Previous selling or servicing experience or GTM management experience preferred
- Comfortability and confidence in an ambiguous environment
- Strong understanding of learning principles, technology and project management techniques
- Excellent communication and presentation skills, with the ability to influence and inspire others
- Data driven mindset with a focus on measuring and optimizing program effectiveness
- Ability to set strategic direction by working with stakeholders, deciphering needs and translating vision into a clear, global strategy
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
What the job involves
- As Klaviyo continues to scale globally, we are seeking a strategic leader to serve as the Head of Global Enablement Programs
- This pivotal role is responsible for building and executing the global GTME (Go-To-Market Enablement) programs strategy, ensuring consistency in skill development, methodology adoption, and change management across our Go-To-Market organization
- As a senior leader, you will develop a forward-looking vision, oversee global execution, and collaborate closely with field enablement to ensure impactful delivery at the local level
- The GTME team is in the midst of an exciting rebuild, offering a unique opportunity to shape a world-class enablement organization from the ground up
- In this role, you will take charge of our most impactful programs, with your work leaving a lasting mark on every GTM rep globally
- This role is best suited for a builder, as you will have the autonomy to develop and execute your own strategy, driving both personal and professional growth
- Build and lead a small team of global program managers to develop and execute our most critical enablement initiatives (examples include launching a new sales methodology, developing an effective rep onboarding program and building SKO breakout strategy)
- Through your team, develop a global rep onboarding strategy, including role specific programming that adapts to changes in the business and ramps our GTM reps effectively
- Collaborate across enablement teams to set clear priorities for program success
- Stay on top of emerging trends in SaaS GTM to inform our strategy
- Foster strong relationships with Sales, Success, Product and Marketing to align enablement programs with business objectives
- Develop and present Quarterly Business Reviews that drive alignment with your team and report on previous quarter results
- Measure and report on enablement success metrics and draw insights from data
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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