Educational Sales Consultant, IXL Learning
Inside Sales, MyTutor
4-5 days a week in office (Old Street, London)
E-Learning providers
Open for applications
E-Learning providers
1001+ employees
Open for applications
4-5 days a week in office (Old Street, London)
1001+ employees
Company mission
To make educational experiences better for everyone.
Role
Who you are
- We'll provide all the training you need, so no previous experience in education is required
- Bachelor’s degree
- Previous experience of working in an environment with sales targets and KPIs
- Ability to work both weekday and occasional weekend shifts until early evening
- Experience working with customers in previous sales roles and are comfortable calling potential customers who are not expecting our call
- Excellent communication skills with the ability to empathise with customer needs
- Motivated by the idea of helping parents find the perfect tutor to help their child succeed
- Confidence in working with each parent on a one-to-one basis, ensuring their specific questions and concerns are addressed
- An energetic and enthusiastic approach to sales
- Ability to give and receive feedback collaboratively and effectively across teams
- Resilient and consistent with ability to bounce back from setbacks and remain focused on goals
- Team player with the ability to work efficiently with a team to achieve team targets, whilst ensuring attention to detail and quality of service
- Experience with Google Workspace (G-Suite), not a requirement but preferred
- Experience with HubSpot or similar CRM software, not a requirement but preferred
What the job involves
- As an Educational Sales Consultant, you'll help parents find the perfect tutor for their child's needs
- You'll be calling warm leads who have signed up on our website, managing their journey from sign-up to becoming a paying customer
- You’ll have the option to work from home one day per week and your schedule will include weekdays with a mix of weekend shifts (typically two weekend days per month)
- Early Shift: 8am - 5pm | Monday-Friday (usually one week a month)
- Day Shift: 9am - 6pm | Monday-Friday
- Late Shift: 12 - 8:30pm | Monday-Thursday (usually one week a month)
- Weekend Shift: 11:30 - 6pm Saturday/Sunday (usually two weekend days a month, with a paid 30 minute break)
- Support parents in finding the right tutor for their child using predominantly outbound phone calls but also via email, WhatsApp, SMS and live chat
- Cross-selling products to maximise long term value for customers and to meet customer demand
- Building strong customer relationships by demonstrating excellent communication techniques and product expertise
- Provide feedback about trends and patterns of parent needs to our Product and Consumer Marketing teams
- Work with the Consumer Sales Team Lead to continuously iterate on communication and processes, to ensure we are providing the best service for parents, and the best results for the business
- Collaborate with the rest of the team to meet targets and support each other
Salary benchmarks
Our take
IXL Learning has been creating software solutions for education since the late 90s and claims to have more than 13 million students using its service. The personalized learning platform has grown and developed since the late 90s internet boom and become more responsive and tailored to each of its students' needs.
This evolution has been achieved through breakthroughs in analytics software as well as numerous lucrative acquisitions by IXL. These buyouts have included Rosetta Stone, one of the global leading language learning platforms, Education.com and Vocabulary.com. IXL also facilitates Wyzant, the largest tutoring network in the US, and ABCya, which has published more than 300 educational computer games.
With a vast internet network of companies under its belt, IXL is still investing in innovation in the 2020s. In 2022, it acquired Curiosity Media which is responsible for Fluencia. This Spanish language learning app uses neuroscience research to perfect the learning of the Spanish language, exemplifying how IXL has grown from a revolutionary online learning platform to a multi-pronged investor in education. That being said, it still releases its own groundbreaking products such as the IXL Math "Takeoff" platform, a personalised whole-class instruction resource for teachers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Company HQ
East San Mateo, San Mateo, CA
Leadership
Paul Mishkin
(CEO)Previously BA in Computer Science at Harvard University.
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