Dedicated Advisor, Evolve
$76.5k
This role is eligible to earn monthly commission (with on-target earnings of $22,500 annually)
Making vacation rental easy for everyone
Be an early applicant
Making vacation rental easy for everyone
1001+ employees
Be an early applicant
$76.5k
This role is eligible to earn monthly commission (with on-target earnings of $22,500 annually)
1001+ employees
Company mission
To make renting a vacation home easy for both guests and owners by offering verification and 24/7 support.
Role
Who you are
- 3+ years of account management experience, ideally in a high‑touch or strategic environment
- Background in travel, hospitality, or real estate (preferred)
- Exceptional active listening skills with the ability to simplify complex concepts
- Highly adaptable and comfortable navigating a fast‑changing environment
- Strong verbal and written communication skills
- Analytical, organized, and detail‑oriented with a data‑driven mindset
- Competitive, goal‑oriented, and motivated by measurable impact
- Strategic thinker with strong problem‑solving abilities
- Direct, clear communicator who builds trust quickly
- Willingness to go above and beyond for both colleagues and owners
What the job involves
- Evolve’s mission is to make vacation rental easy for everyone
- Unlike DIY or traditional local property managers, Evolve’s modern approach empowers homeowners and builds trust with guests through a scalable, tech‑enabled model
- The Dedicated Advisor plays a critical role in that mission by building deep, strategic relationships with Evolve owners
- You’ll serve as a trusted partner who understands each owner’s unique goals and crafts tailored strategies to help them achieve long‑term success
- Success looks different for every owner
- Your job is to understand those differences, anticipate needs, and guide owners toward decisions that maximize performance, strengthen their partnership with Evolve, and ultimately increase long term value and NPS across your portfolio
- Manage and retain a high‑value book of ~200 Evolve listings
- Build strong, strategic relationships that reduce churn and drive long‑term partnership value
- Act as a performance expert by delivering clear, data‑driven insights on property and portfolio performance
- Serve as a trusted, go‑to resource for owners - providing support, strategic guidance, and growth recommendations
- Proactively identify opportunities to improve owner performance and experience
- Cross‑sell Evolve services to maximize portfolio value while staying current on industry trends and market dynamics
- Increase NPS and LTV through upsells such as management tier upgrades, expanded availability, amenity improvements, and additional properties
- Provide market and property analysis to help owners identify opportunities to expand their portfolios with Evolve
- Conduct monthly and quarterly performance reviews to align on goals, insights, and next steps
- Collaborate cross‑functionally with internal teams to deliver a seamless, high‑quality owner experience
- Stay informed on the short‑term rental industry trends to advise owners on potential impacts to their business
Our take
Evolve is a hospitality company offering 5-star experiences to rental customers in highly vetted properties. It takes a direct hand in guest experience management, from preparing and vetting properties, to fine-tuning stays in response to client feedback.
Launched in 2011, Evolve came to the game shortly after Airbnb. However, where Airbnb makes vacation rental possible for everyone, Evolve aims to make it easy. This is a difference it has made great pains to stress, perhaps a hangover from the misconceptions it faced from VCs when raising initial funds.
Evolve serves thousands of homeowners, with over 10 million guest customers. As home rentals continue to be popular, and with the market in need of quality control, Evolve’s 5-star focus enables it to stand out and secure a good position for the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2022
$100m
LATE VC
May 2020
$25m
SERIES E
Total funding: $224.2m
Company benefits
- Onsite gym
- 401(k) matching up to 4%
- Free travel credit and discounted stays
- Monthly all-company meetings
- Happy hours
- Baseball games and holiday parties
- Community groups
- Paid leave for new parents
- Work from home opportunities
- Health insurance
Company HQ
Central Business District, Denver, CO
Leadership
Brian Wegan
(Founder & CEO)They studied at Boston College and the University of Virginia School of Law. They were an Associate Attorney at Gunderson Dettmer, and VP of Exclusive Resorts.
Share this job
View 2 more jobs at Evolve