Cloud Operations Engineer, Mimecast
£64-96k
HR management & advanced email security
Open for applications
HR management & advanced email security
1001+ employees
Open for applications
£64-96k
1001+ employees
Company mission
To stop bad things from happening to good organisations.
Role
Who you are
- Technical expertise: Experience in roles such as Site Reliability Engineer (SRE), Platform Engineer, Cloud Operations, or Sys Admin
- Kubernetes proficiency: Strong hands-on experience with Kubernetes (k8s) and containerization in production environments
- Linux expertise: Proficiency in maintaining and troubleshooting Linux operating systems and distributed systems at scale
- Infrastructure knowledge: Solid understanding of core infrastructure services such as DNS, Identity Management, load balancers, and web servers
- Networking basics: Foundational knowledge of computer networking
- IaC and scripting: Experience with Infrastructure-as-Code tools like Terraform/CloudFormation and configuration management tools like Puppet. Proficiency in at least one programming or scripting language
- Proactive problem-solver: A proactive attitude with a willingness to take on new challenges, deliver results, and learn new technologies quickly
- Collaboration skills: Outstanding communication and social skills, with the ability to connect with others and problem-solve effectively
What the job involves
- This is a hands-on role in a team responsible for ensuring Mimecast’s Hybrid Cloud infrastructure remains secure, resilient, and scalable
- You’ll work with cutting-edge technologies like Kubernetes, AWS, and Infrastructure-as-Code, all while collaborating with a supportive and talented team
- Ensure platform reliability: Configure and maintain infrastructure to ensure optimal performance, security, and availability
- Manage containerization platforms: Operate and improve Kubernetes and AWS EKS to support Mimecast’s microservices architecture
- Automate infrastructure: Build reusable Infrastructure-as-Code (IaC) and automation to standardize infrastructure provisioning and deployment processes
- Troubleshoot and resolve issues: Identify and resolve infrastructure issues across Linux and Kubernetes systems in a hybrid-cloud environment, minimizing downtime
- Enhance security: Strengthen the security posture of infrastructure configurations, aligning with the latest cybersecurity standards
- Improve processes: Collaborate with the team to continuously refine operational processes and documentation
- Maintain observability tools: Manage and operate monitoring and observability tools like Graphite, Prometheus, Grafana, Elastic, Nagios, and LogScale
- Support engineering teams: Provide exceptional support to internal Product and Engineering teams, meeting their requirements for the Mimecast Cloud Platform
- Participate in on-call rotations: Support the team by participating in on-call rotations and performing out-of-hours maintenance as necessary
- Develop deep expertise in hybrid-cloud infrastructure, Kubernetes, and automation
- Build strong Infrastructure-as-Code and automation skills in a production environment that demands them
- Grow into senior engineering or team lead roles within Cloud Platform
- Work alongside experienced engineers and leaders who are committed to your development
- The Site Reliability Engineering team exists to ensure the reliability and resiliency of Mimecast’s Hybrid Cloud infrastructure. The team’s purpose is to deliver a platform that is secure, performant, and scalable, enabling Product and Engineering teams to innovate faster and deliver more value to customers
- Day-to-day, you’ll work in a collaborative environment, tackling complex challenges and contributing to the continuous improvement of Mimecast’s infrastructure. The expectation is hands-on technical credibility combined with a proactive approach to problem-solving and teamwork
Salary benchmarks
Our take
Mimecast’s next-gen cloud-based security, archiving, and continuity services provide comprehensive risk management in a fully integrated solution, protecting over 40,000 customers worldwide and blocking 162+ million threats. With its adaptable platform, Mimecast focuses on developing capabilities to meet increasing risks and forming strategic partnerships.
Following its acquisition by Permira, Mimecast has expanded globally, reaching more countries.. Recently, Mimecast acquired Elevate Security, enhancing its offerings with insights into human behaviours and risks. Elevate Security's platform flags high-risk individuals with a precision risk scoring algorithm, complementing Mimecast’s Awareness Training for targeted intervention and training.
Since 2003, Mimecast has empowered customers to mitigate risks and manage complexities in a threat landscape driven by cyberattacks and human error. Mimecast’s advanced solutions in threat detection, brand protection, and data retention enable organisations to work protected.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2012
$62m
SERIES C
Jan 2010
$21m
SERIES B
Total funding: $88.7m
Company HQ
City of London, London, UK
Leadership
Marc van Zadelhoff
(CEO)Prior to joining Mimecast in 2024, Marc was the CEO of Devo. They also spent nearly 12 years at IBM in various roles, including General Manager of IBM Security (Business Unit CEO).
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