Global Payroll & Benefits Manager, IG Group

• Proven experience managing multi-country payroll operations, ideally across both insourced and outsourced models
• Experience overseeing benefits administration across multiple countries, including working with brokers, providers, and local HR contacts
• Strong people leadership skills with experience managing and developing a team of payroll professionals
• Hands-on experience with ADP in a multi-country payroll environment
• Solid understanding of payroll compliance, statutory requirements, and audit/controls frameworks across multiple jurisdictions
• Track record of improving payroll processes, controls, and service quality in a complex organisation
• Demonstrated ability to manage and hold to account external payroll vendors against defined SLAs
• Strong cross-functional collaboration skills, particularly with Finance and Tax stakeholders
• Comfortable operating in an environment where structure and process improvements need to be built, not inherited

Desirable

• The Global Payroll & Benefits Manager leads IG's payroll and benefits function across 14+ countries, sitting within the People Services team and reporting to the Head of People Services
• Accountable for end-to-end payroll delivery across insourced and outsourced models, the role also oversees benefits administration in each market
• You'll lead a team of payroll & benefits specialists while working closely with Finance, Tax, and local HR contacts to ensure compliant, accurate, and timely delivery that supports IG's employee value proposition
• Oversee the administration of employee benefits programmes across 14+ countries, ensuring each market’s benefits are accurately maintained, communicated, and delivered
• Act as the operational owner of benefits enrolment, renewals, and changes, coordinating with local HR contacts, brokers, and benefits providers to ensure seamless employee experience
• Maintain accurate benefits data and records, ensuring alignment between benefits systems, payroll, and HR platforms
• Support the review and benchmarking of country-level benefits offerings in partnership with the broader People team, ensuring programmes remain competitive and compliant with local requirements
• Manage relationships with benefits brokers and third-party providers, holding them to account on service quality and cost
• Oversee the accurate and timely delivery of payroll across 14+ countries, managing a mix of insourced and outsourced payroll models
• Own the end-to-end payroll calendar, ensuring all country payrolls are processed within defined SLAs and in compliance with local legislation
• Act as the escalation point for complex payroll queries and cross-country issues, driving prompt and effective resolution
• Establish and maintain robust payroll controls, reconciliation processes, and audit trails to ensure data integrity and regulatory compliance
• Lead, develop, and performance-manage a team of 7+ payroll & benefits specialists, building individual capability and overall team effectiveness
• Foster a high-performance team culture focused on accuracy, continuous improvement, and colleague service
• Drive workload planning and prioritisation across the team to ensure resilience and consistent service delivery
• Manage relationships with outsourced payroll vendors, holding them to account against agreed SLAs and quality standards
• Lead or contribute to any vendor review or consolidation activity, including scoping, selection, and transition planning
• Partner closely with Finance and Tax teams to ensure payroll outputs are accurate, well-reconciled, and aligned with statutory obligations
• Identify and drive improvements to payroll processes, controls, and tooling — reducing manual effort, improving accuracy, and increasing scalability
• Lead the stabilisation of current payroll operations, building a clear baseline and roadmap for ongoing improvement
• Leverage ADP and Workday effectively, partnering with HR Technology colleagues to ensure platforms support operational needs
• Ensure all payrolls are processed in line with local legislative requirements, tax obligations, and IG’s internal policies
• Maintain a strong controls framework and provide clear, accurate reporting to senior stakeholders on payroll performance and risk
• Support internal and external audits, ensuring documentation and processes meet required standards