Senior Solutions Engineer, Flowcode
3-4 days a week in office (Soho, NYC)
QR code generator platform
Be an early applicant
QR code generator platform
101-200 employees
Be an early applicant
3-4 days a week in office (Soho, NYC)
101-200 employees
Company mission
To change how we interact with the world around us.
Role
Who you are
- Minimum 8+ years in solutions engineering, technical consulting, or a related field, preferably in SaaS, tech, or digital experience platforms
- Proficiency with APIs, cloud platforms (AWS, GCP, or Azure), scripting languages (Python, JavaScript), and familiarity with web technologies (HTML, CSS, and RESTful services)
- Exceptional verbal and written communication skills, with the ability to convey complex technical information to both technical and non-technical stakeholders
- Strong analytical and problem-solving skills, capable of independently developing solutions for complex client requirements
- Experience managing multiple projects and priorities in a fast-paced, dynamic environment
- A commitment to excellent client service, with a focus on building strong relationships and driving client satisfaction
- Experience in fast-paced, dynamic start-up environment with changing priorities
- Proven ability to work effectively within a team, sharing insights and supporting peers to achieve collective goals in a fast-pace
What the job involves
- As our Senior Solutions Engineer, you'll be the go-to technical expert guiding our most strategic clients in getting the most from Flowcode.
- You’ll work closely with sales, product, and engineering to craft and execute solutions that drive adoption, satisfaction, and retention for our growing client base
- As part of this team, you'll contribute to initiatives that maintain our position as the preferred QR provider for over 70% of Fortune 500 companies
- Develop and present technical solutions, including architecture design, implementation strategies, and integration plans for Flowcode products in client environments
- Serve as the subject matter expert on Flowcode products, guiding clients through technical implementations and ensuring optimal configurations
- Partner with clients to deeply understand their technical and business needs, translating these into actionable technical strategies and scalable solutions
- Collaborate with internal teams to ensure that customer requirements are addressed in product roadmaps and deliverables
- Provide hands-on support for integrations, API configurations, and troubleshooting during and post-implementation, ensuring a smooth client experience
- Gather client feedback to identify opportunities for product improvements, feature enhancements, and new use cases that align with Flowcode’s goals
Our take
QR codes, which have been widely used in many Asian countries for years, have more recently catapulted into the day-to-day lives of consumers globally. New York-based Flowcode has been swift to capitalise on this hugely lucrative space in the US market, with a reimagined take that offers more attractive, brand-customized options.
The usefulness of QR codes across a huge spread of sectors means they are unlikely to make an exit anytime soon, and Flowcode has carved a strong reputation for itself as consumers begin to demand a higher quality QR experience. The company works with corporate brands, restaurants, small businesses, and celebrities, including the likes of Jennifer Lopez, Bentley Motors, GoDaddy, and Warner Media.
Recently the company has introduced an upgraded platform, highlighting its commitment to innovation with new features like real-time analytics, geo-location data, and cross-screen attributes. Setting a new standard for QR code technology, enabling brands ot gain deeper insights and refine their marketing strateiges.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (1 round)
May 2020
$30m
SEED
Total funding: $30m
Company benefits
- Employee Stock Options
- Unlimited Vacation
- Paid Health Benefits
- Lunch stipend & office snacks
- Happy hours & team dinner
- Custom swag
- Parental Leave
- Team offsites
- Diverse Managers
Company values
- Team Supreme
- Empower Creators
- Be Scientific
- Prioritize Impact
- Undertalk/Overexecute
- FlowMode
Company HQ
SoHo, New York, NY
Articles
Leadership
Tim Armstrong
(CEO)Previously CEO and Chairman at AOL, as well as having worked at Google and snowball.
Salary benchmarks
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