Lead/Senior Solution Engineer, Salesforce

• Candidates must be able to work rapidly in a consultative and collaborative way with customers to discover their business need and then be able to present back, often with a solution demonstration of how salesforce meets these needs and goes further still to add our Wow factor
• Solid oral, written, presentation and interpersonal communication skills - ability to create and perform demonstrations of our solutions
• Strong problem solving skills
• Proven time management skills in a dynamic team environment
• Ability to understand customer's business goals and map those to the right technology solutions
• Ability to collaborate as part of a team to take on business and technical problems
• Likes to be the first to know something and to understand why
• And how things happen
• Good at searching out information and experimenting, likes to
• Concentrate on a particular topic and to solve puzzles
• Good at explaining ideas and finding ways to keep people’s attention
• Passion and energy for technology and a desire to learn
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments

Desirable

• Also known as a "Pre-Sales Engineer", "Solution Consultant" or "Sales Consultant," the Solution Engineer is responsible for understanding a client’s business challenge and presenting technology solutions to evoke confidence in a company’s technology infrastructure, and to remove all technical objections in the sales cycle
• To accomplish this, the Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value
• The role is both a business and technical - it is as important to understand the customers requirements and the use cases that they have as it is to understand how our solutions meet these
• Facilitate outcome-focused dialogue to understand and define a customer’s business requirements by conducting discovery calls and process-based discovery workshops
• Partner with prospects/customers to develop a vision for their future on the Salesforce platform, developing a roadmap for both short and long term goals
• Make that vision come to life by configuring and communicating the art of the possible on our platform through a product demonstration
• Establish and share a point of view on business value provided by the solution with potential customers
• Respond effectively to RFIs/RFPs
• Participate in trainings and certifications to acquire and maintain skills
• Collaborate with product and enablement teams to provide feedback from the field and drive solution growth
• Engage with partners and act as a high level solution evangelist where appropriate