Investor Relations & Fund Operations Coordinator, Octopus Energy Group
Octopus Energy Generation
3 days a week in office
The UK's most awarded energy supplier
Posted today
The UK's most awarded energy supplier
1001+ employees
Posted today
3 days a week in office
1001+ employees
Company mission
To make a big green dent in the universe by building a truly sustainable energy system globally.
Role
Who you are
- The role requires strong organisational and communication skills, attention to detail, and the ability to manage multiple workstreams simultaneously
- The successful candidate will be comfortable liaising with investors, fund administrators, and internal teams, handling sensitive information, and ensuring high-quality outputs across a range of recurring and ad hoc processes
- Administrative and organisational skills, ideally with experience in financial services, asset management, investor relations or fund operations
- Ability to handle confidential information and investor data with discretion
- Excellent written and verbal communication skills, including experience drafting Board minutes and investor correspondence
- Proficiency with Microsoft Office (Word, Excel, PowerPoint) and document management tools (SharePoint essential)
- Experience working with fund administrators and knowledge of investor onboarding/KYC processes is advantageous
- Attention to detail, accuracy under pressure, and confidence to challenge inconsistencies
- Proactive, approachable, and adaptable to shifting priorities in a fast-paced environment
- Demonstrated ability to work independently and collaboratively across teams
- Highly organised, efficient, and comfortable managing multiple priorities
- Proactive problem-solver who can anticipate needs and drive improvements
- Resilient and positive, with a helpful and approachable manner
- Genuine interest in renewable energy, the energy transition, and sustainable investment
What the job involves
- Our portfolio includes over three hundred major energy-generating companies, from wind farms to solar power plants, with exciting new ventures in energy storage, e-fuels and beyond
- As we continue to grow, we're looking for passionate individuals to join our diverse and dedicated team, helping us drive the future of renewable energy forward
- This role provides essential operational and administrative support across Investor Relations and Fund Operations for Octopus Energy Generation
- It is central to ensuring that governance processes, investor onboarding, fundraising and fund administration activities run efficiently and to a high standard
- This is an exciting and challenging opportunity to work in OE Generation where our ambition is to onboard and manage £billions of assets over the next 5 years
- Complete responses to Investor requests for informationIs, due diligence questionnaires (“DDQ”), and ad hoc queries, managing timely inputs and reviews from relevant internal stakeholders
- Maintain and update the OEGen standard DDQ (quarterly), consolidating insightful information from across the business
- Support quarterly updates of OEGen introductory slides and other investor materials
- Support investor events and meetings, including logistics, materials preparation, and post-meeting follow-ups
- Coordinate and provide administrative support for internal governance boards including scheduling, agenda preparation, collation of papers, and minute taking
- Ensure follow-up and tracking of Board actions, escalating where necessary
- Working with Co-sec, support with General Partner and SPV board coordination and liaison with fund administrators for meetings, resolutions, and legal documentation
- Provide support on new fund set-up: bank account openings and related Know-your-Customer (“KYC”) requirements, coordinating service provider appointments, tracking closing documentation and workflow management
- Support KYC onboarding process for new investors coming into funds, liaising with fund administrator KYC/AML teams and investors to understand and close out KYC requirements
- Support fund administrators on ongoing investor relations activities and operational queries
- Support on responses in relation to 3rd party and investor operational due diligence
- Assist with maintaining investor registers and records in internal systems
- Manage updates and testing of investor platforms (e.g. Goji) with fund administrators
- Provide ad hoc support to colleagues on fund operations and investor queries as business needs evolve
- Assist with data collection, operational projects, process improvements, and adoption of digital tools
- Ensure collaboration with colleagues in Compliance, Legal, and wider Octopus Energy Generation functions
- Coordinate docusign requests and monitor mailboxes as required
- General responsibility for keeping central SharePoint pages up to date
Application process
- Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you
- Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages
Salary benchmarks
Our take
According to Octopus, the energy industry in the UK is ruled by a handful of complacent companies peddling fossil fuels, pricing trickery, and poor customer service. Aiming to disrupt the status quo with sustainable energy, Octopus entered the market in 2016 and now supplies energy to millions of homes in a number of countries. Octopus has made a name for itself in energy circles largely because of its “Kraken” technology platform, which it claims is able to reroute energy from renewable sources around a network far more efficiently than competitors.
Octopus further differentiates itself through its aspiration to make everything as easy as possible for consumers, from the simplicity of their bills and the fact that customers are not locked into a contract, so they can leave at any time, to offering customer service over email and social media at times that suit customers. It aims to make the eco‐friendly choice the easy choice, so all of its tariffs use 100% green electricity, while being cheaper than competitors' non-green tariffs.
Its continually creating innovative new products too. For example, Octopus Tracker, where prices change daily to guarantee you get the market rate; Agile, where the price changes every half hour to enable you to benefit from cheap electricity when the sun shines, the wind blows, and the networks are under-utilised. One of the current challenges the company faces is that its products are more complex than its competitors, given that it uses 1000x more data than traditional energy companies. Because of this, it's exploring ways to explain to customers exactly how their products work.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Dec 2023
$800m
GROWTH EQUITY VC
Jul 2022
$225m
GROWTH EQUITY VC
Total funding: $2.6bn
Company benefits
- Equity Option Scheme
- Pension Scheme: We'll pay 5%. You can decide what you contribute, starting from 3%
- Money Coach: You may want to think about financial planning. The company has an arrangement with Octopus Money Coach . They offer the opportunity to talk with a professional coach
- Holidays: We're all grown ups, so we don't count your holidays here. We work hard and so we know you need to play hard as well (within reason of course)
- Flexible working: We're passionate about a genuine work-life balance here and we don't pay people to watch a clock. Need to catch that school nativity or work from home? That's cool
- Free Breakfast + other stuff: ice lollies if you're lucky)! Weekly on a Friday we all get together (this happens virtually too) for company updates and drinks - we call it Family Dinner
- Tech: We want to get the best out of our people and get that everyone is slightly different. Have a certain tech requirement? We’ll do our best to get it
- Car Salary Sacrifice: Browse the wide selection of electric vehicles and get a sample quote under our workplace salary sacrifice scheme. If approved, the monthly leasing costs are taken directly from your gross salary each month meaning you're saving on paying some tax
- Cycle to Work Scheme: The Cycle to Work Scheme is a cost effective way to “buy” a bike up to a value of £2.5K, which hopefully is enough for a decent commuting bike, even an electric one. This extends to the cost of accessories and safety equipment as well as the bike
- Season Ticket Loan: Commuting to the office on the regs? If you travel more than twice a week, it’s worthwhile getting an annual ticket. With our Season Ticket Loan, you can spread out the cost over 10 months. It’s quick and easy to sort. Once approved and ordered, your season ticket will be posted to you within 5 days or so
- Maternity leave: 16 weeks full pay + 8 weeks half pay + 15 weeks statutory maternity pay
- Paternity leave: 12 weeks full pay
- Private Medical Insurance: Say goodbye to long waiting lists! For anyone who wants some additional peace of mind when it comes to their health, we offer Private Healthcare Insurance at different levels of cover. The monthly costs are taken directly from your gross salary and spread across 12 months. You even save on National Insurance
- Gym & Yoga: You can get up to 25% discount on gym memberships and we have 45 minute live yoga classes open to all Octopus staff twice a week!
- Headspace: Need some calm in your life? We have 'Octopus Headspace Licences' available
- Eye Test: Free eye test vouchers for all colleagues who use Visual Display Units (VDU). Long spells of VDU work can often be visually demanding and can lead to tired eyes, discomfort, temporary short sightedness and headaches
Company HQ
Soho, London, UK
Articles
Leadership
Greg Jackson
(Co-Founder & CEO)Previously an Adviser at Ashcombe Advisers for 9 years and a Non-Executive Director at Zopa for 7 years.
James Eddison
(CTO)Previously CEO at Claripoint for 7 years and CTO at Tangent Labs also for 7 years.
Stuart Jackson
(Co-Founder & CFO)Previously a Director of "Foundation" Business Unit at Barclaycard for 2 years and Chief of Staff, Secured Lending SBU at Barclays also for 2 years.
People progressing
Joined as Marketing Assistant, being promoted to Marketing Executive after 6 months and again to Junior Product and Marketing Manager after 7 months. After 8 months they became a full Product and Marketing Manager.
Joined as Senior Talent Partner, being promoted to Talent Manager after 1 year and again to Head of Talent Acquisition after 8 months.
Diversity, Equity & Inclusion at Octopus Energy Group
- Unconscious Bias workshops for interviewers and hiring managers
- Octopus Energy Equality Foundation
- Partnership with the Saracens High School - inspiring future generations - https://www.saracens.com/powering-futures-together-saracens-high-school-octopus-energy/
- Octopus Energy Internships - https://octopus.energy/blog/ada-lovelace-tech-internship/
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