Senior Product Manager, Salesforce
Developer
$200.8-276.1k
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$200.8-276.1k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 5+ years of software product management experience with a proven history of product delivery
- Extensive experience working within Agile/Scrum development methodologies
- Practical experience applying digital marketing technologies, including marketing automation, experimentation, personalization, and analytics, to drive business outcomes
- Proficiency in data-driven decision-making, including setting and measuring success metrics
- Ability to manage competing and evolving priorities effectively
- Excellent written and verbal communication skills, with the ability to connect with both business and technical audiences and create clear documentation and user stories
- Experience with developer portals or communities (a plus)
- Ability to function independently and as part of a team, demonstrate a positive demeanor, and strive for continuous improvement
- A related technical degree is required
What the job involves
- As a Senior Product Manager for Salesforce’s Developer Site, you will play a critical role in shaping and advancing the digital experience for developers engaging with Salesforce
- You will be responsible for building a cohesive strategy for the Developer and Admin Website platform and experiences by prioritizing a multi-year roadmap, and ensuring the site offers substantial value to customers, ISVs, and partners
- Your work will focus on enhancing the usability, functionality, and content of the web experience and platform to empower users with a seamless experience that drives engagement and supports adoption of Salesforce’s products
- In this role, you will work closely with cross-functional teams, including Engineering, UX, Technical Audience Relations, Developer Marketing, Customer Experience (CX) and Trailhead to find opportunities for improvement and drive initiatives that address developer needs
- You’ll serve as a key subject matter authority guiding project execution from concept to launch with a strong focus on customer satisfaction and long-term business impact
- This is a high-impact role where you will directly influence the Salesforce developer and Admin ecosystem and the success of our customers
- Product Strategy and Roadmap Development: Define and implement a product strategy leading a 1-2 year roadmap aligned with business outcomes and customer value. This includes identifying improvement opportunities based on customer needs, industry trends, and Salesforce's strategic goals, along with onboarding key marketing technologies, including Agentforce based experiences, to the developer web ecosystem
- Customer-Centric Problem Solving: Conduct market research and competitive analysis to enhance the web experience. This involves collaborating with product leaders to support presentations for industry analysts, reinforcing Salesforce’s developer-first positioning
- Cross-Functional Leadership and Execution: Lead cross-functional teams to deliver prioritized initiatives, balancing customer value, team health, and business outcomes. This includes defining and tracking success metrics throughout the project lifecycle, proactively addressing execution gaps and conflicts
- Stakeholder Engagement: Dedicate time to engaging with external collaborators (customers, cross-functional teams, Independent Software Vendors) to align on vision, needs, and shared goals. This involves effective communication with diverse audiences, adapting messages to inspire action and contribute to cloud operations enhancements
- Data-Driven Decision Making: Apply data from various sources (customer feedback, analytics, industry insights) to inform decisions and improve the developer site experience. This includes developing quantitative and qualitative metrics to assess product impact and optimize outcomes by using existing and seeking new data sources
- Product Launch and Operational Excellence: Lead smooth, timely launches of features and updates, ensuring alignment with customer expectations, business goals, and technical requirements. This includes quickly addressing escalated issues, working cross-functionally to minimize customer impact and build trust through high-value feature delivery
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
Share this job
View 260 more jobs at Salesforce