Solution Engineer, Sentry
$128-160k
Eligible for incentive compensation and equity grants
More information about location
3 days a week in office
Error tracking and app monitoring software
Open for applications
Error tracking and app monitoring software
201-500 employees
Open for applications
$128-160k
Eligible for incentive compensation and equity grants
More information about location
3 days a week in office
201-500 employees
Company mission
To empower developer teams to build their best possible software, more quickly and easily.
Role
Who you are
- Are a technology enthusiast: You genuinely enjoy discussing technical concepts and building relationships with engineers and engineering leaders
- Seek variety and challenge: You're energized by a dynamic environment, tackling diverse projects and collaborating with customers across various industries
- Are a creative problem-solver: You relish the opportunity to craft innovative solutions, develop valuable resources (scripts, code samples, demos), and create engaging content
- Are driven by results: You thrive in a fast-paced environment and are motivated to deliver impactful outcomes
- Are passionate about Software Development, developer tools, open-source, and/or all things software development life cycle!
- Proven Experience: 3+ years of experience as a Solutions/Sales Engineer (preferred), Implementation Consultant, or Software Developer, demonstrating a strong track record of successful customer interactions
- Technical Proficiency: Hands-on expertise with a diverse range of programming languages and frameworks, including JavaScript Frameworks, backend languages (Python, Node.js, Java), and mobile platforms (React Native, iOS, Android)
- Software Development Lifecycle Understanding: Deep familiarity with the software development and release lifecycle, including common developer pain points and challenges
- Domain Knowledge: Strong observability expertise and practical experience in observability, APM, RUM, and tracing
- Possess excellent communication and presentation skills
- Problem solver and a can-doer
What the job involves
- The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully adopt Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time
- Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization, ensuring that:
- Developers can effectively identify and resolve issues in their applications
- Understand customers' pain points and objectives and build implementation and onboarding plans to meet those objectives and demonstrate business value
- Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product)
- Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
- Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption
- Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered
Our take
Defective software leads to dissatisfied users, disruptions and potential financial losses for companies. Sentry has created application monitoring and error tracking software to help developers fix errors faster, easier and more cost effectively.
More than 1 million developers and 70,000 organizations worldwide, including the likes of Microsoft, Disney, Atlassian, Cloudflare and Slack have used Sentry to monitor their code health. The company is well positioned for significant growth. There is an emerging need for solutions that address holistic application health. As more companies focus on digital to engage with their customers, the reliability of their applications is essential.
The global bug-tracking software market is expected to reach over $600 million by 2026 with an annual growth rate of almost 10%. Further, the company has also opened another office in Denver in early 2023, expanding its regional presence, and has announced additional functionality in its platform, all of which bodes well for Sentry's future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$90m
SERIES E
Feb 2021
$60m
SERIES D
Total funding: $216.5m
Company benefits
- Competitive Compensation + Equity
- 401k Plan
- Medical, Dental, Vision Insurance
- Commuter Stipend
- Professional Development Stipend
- Health & Wellness Benefits
- Charitable Matching Program
- Flexible PTO
- Paid Parental Leave
Company HQ
Financial District, San Francisco, CA
Leadership
David Cramer
(CTO)They started their career as a Software Engineer at Curse, before roles at Enthropia, Disqus, and Dropbox. Having co-founded Sentry in January 2012, they left Dropbox in 2015.
Chris Jennings
(Chief Creative Officer)They have been a Frontend Developer at AgencyTen, Director of Design and UX at Disqus and most recently a Product Designer at GitHub.
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