Staff Product Manager, OctoML
Platform
$197-230k
+ Annual bonuses and equity
Machine learning acceleration platform
Job no longer available
Machine learning acceleration platform
101-200 employees
Job no longer available
$197-230k
+ Annual bonuses and equity
101-200 employees
Company mission
To empower more creators to harness the transformative power of ML to build intelligent applications.
Role
Who you are
- We are conducting a search for a Technical Product Manager to join our dynamic team at OctoAI
- 5+ years of proven experience in product management or product support, with a strong preference for 2+ years of experience with generative AI technologies, such as LLMs or diffusion models
- Experience working on APIs or platform products
- Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degrees are a plus
- Excellent communication and collaboration skills, capable of conveying complex technical issues to both technical and non-technical stakeholders
- Demonstrated ability to lead and manage product support initiatives, with a focus on enhancing customer experience and product functionality
What the job involves
- This pivotal role involves supporting the product strategy and execution for our OctoAI platform
- Your primary responsibilities will include driving the platform product strategy, partnering with engineering and ML teams to define and execute product features and functionality, and collaborating with sales, marketing, and customer success teams to grow usage and revenue associated with OctoAI, ensuring a seamless experience for our customers
- Additionally, you will be responsible for ensuring trust and safety in our AI services, and managing external integrations with other platforms to enhance our product's capabilities
- Define the platform product roadmap, and execute on product features to drive product usage and business growth
- Collaborate closely with other product managers, engineering, machine learning systems, and product design teams to identify and address product support needs, enhancing the customer experience with our text generation technology
- Develop deep expertise in generative AI, including but not limited to diffusion models and LLMs, providing insights and guidance on product enhancements and support strategies
- Monitor and analyze customer feedback and support metrics to inform product improvements and support strategies
- Balance technical expertise with a strong understanding of customer needs, ensuring that product support strategies are effective and customer-centric
- Identify and address customer pain points in using our OctoAI product platform, working towards continuous improvement in product functionality and user experience
- Engage and liaise with cross-functional teams, including sales, pre-sales, product marketing, customer success, and demand gen marketing, to ensure that product support requirements are fully understood and implemented and aligned with overall product and company goals
- Participate in the product development process, ensuring that support considerations are integrated into new features and updates
- Communicate effectively with engineering and product teams to ensure timely resolution of support issues and implementation of product enhancements
- Technical proficiency to understand and advocate for product support needs within the engineering and product teams
- Utilize strong project management skills to oversee multiple support initiatives, ensuring timely and successful completion
Our take
It’s no secret AI technology has the capability to revolutionise the world. Now used across many sectors, developers are looking into and continuing to research the possibilities of machine learning. OctoML is an acceleration platform hoping to make AI the most accessible and sustainable version of itself that it can be.
The company has developed a library of products that enables users to implement AI technology into customers' already integrated systems, making it less intimidating for the more amateur user.
The company appointed Lip-Bu Tan, the executive chairman of multinational software company Cadence Design, to its board of directors in 2022. This fresh wealth of expertise will be used toward the company's next phase of expansion. After several rounds of funding gave OctoML the ability to deploy new features among the platform, it’ll be interesting to see what the company decides to do next in its scaling.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Nov 2021
$85m
SERIES C
Mar 2021
$28m
SERIES B
Total funding: $131.9m
Company benefits
- Great benefits - Whether you’re into kitesurfing, biking, or board games, we’ve got you covered with low-deductible, inclusive health plans with 100% paid premiums. Plus dental, vision, life, disability, paid parental leave, 401K, Health Savings Accounts, and more
- Time for your life - We strongly encourage use of our generous PTO policy and offer two company-wide “quiet periods” per year to rest and recharge. Enjoy a remote-first culture, family-friendly policies, flexible work schedules, and a generous stipend to outfit your home office.
- Career growth - We understand that career growth isn’t always linear. Octonauts who wish to pursue broader responsibilities at the company are equipped with resources and guidance to develop as leaders.
Company HQ
Pike Pine Retail Core, Seattle, WA
Leadership
Luis Ceze
(CEO)Co-founded Corensic, was a Venture Partner at Madrona Venture Group. Is currently also a Professor at the University of Washington.
Jason Knight
(CSO)Previously a Bioinformatics Scientist at Human Longevity and worked through several roles at Intel Corporation, most recently Head of Software Product - AI Products Group.
Jared Roesch
(CTO)Worked as a Research Assistant at Mozilla, Teaching Assistant at the University of Washington and Research Intern at Microsoft.
Thierry Moreau
(VP Technology Partnerships)Extensive background in research and engineering. Most recently worked as a Postdoctoral Researcher at the University of Washington.
Tianqi Chen
(Chief Technologist)Doctor of Philosophy - PhD in Computer Science. Began as CTO at OctoML before becoming Chief Technologist in January 2022. Also is currently a Professor at Carnegie Mellon University.
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