Expansion Account Executive, Cloudtalk

AI Solutions

Salary not provided

+ Uncapped Sales Bonuses

Salesforce

Mid and Senior level

Barcelona

Business calling software

Be an early applicant

Business calling software

101-200 employees

B2BSaaSTelecommunicationsCloud ComputingSales

Be an early applicant

Salary not provided

+ Uncapped Sales Bonuses

Salesforce

Mid and Senior level

Barcelona

101-200 employees

B2BSaaSTelecommunicationsCloud ComputingSales

Company mission

To help companies around the world radically expand their contact centers’ capabilities.

Job

Company

Role

Who you are

3+ years of sales experience, ideally in SaaS or B2B tech
Strong track record of closing upsell and expansion deals
Experience with AI, voice tech, or contact center solutions is a plus
Solid discovery and consultative selling skills — you're not just pitching, you're solving
Ability to navigate multiple stakeholders and align value to business goals
Self-starter attitude with a bias toward action and results
Business fluency in English; other European languages are a plus

What the job involves

We’re looking for an ambitious and skilled Expansion Account Executive to focus on upselling AI solutions to our growing base of customers
Your job is to deepen relationships, identify opportunities for growth, and drive adoption of our most strategic products - especially in the AI space
Own and grow a portfolio of existing CloudTalk customers, primarily in mid-market and growth-stage segments
Drive expansion opportunities by identifying business needs and positioning CloudTalk AI solutions (Voice Agent, AI Dialer, Conversation Intelligence, etc.)
Partner closely with Customer Success and Product teams to ensure seamless adoption and long-term value realization
Run the full sales cycle from discovery to close - qualifying needs, managing stakeholders, delivering demos, and negotiating contracts
Track pipeline, forecast revenue, and report performance in Salesforce
Serve as a trusted advisor, educating customers on market trends and the value of AI-powered calling

Our take

Solvakian startup CloudTalk was founded in 2018 to provide cloud telephone services to call centers. Its ‘virtual phone suite’ is designed to encompass all the needs of a growing business, and integrates CRMs and support tools, saving customers valuable time.

What makes the company stand out is the fact that it has created its own infrastructure rather than relying on third-party vendors. Its offering has been well-received, and CloudTalk has capitalised on the changing communication needs of businesses in the last few years as it utilises funds to both develop its software's impact on the business communication market and achieve financial growth.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (4.5)

Trustpilot (3.7)

Company

Funding (last 2 of 3 rounds)

Jan 2024

$22.9m

SERIES B

Feb 2021

$6.9m

SERIES A

Total funding: $31.3m

Company benefits

Unlimited Paid Time off
Work fully remote
Flexible working hours
Referral bonus
Quarterly bonuses depending on the performance of the company
Multisport benefit card

Company HQ

SoHo, New York, NY

Leadership

Martin Malych

(Co-Founder & CEO)

Previously Technology Leader and Managing Partner at Adbee digital, and Digital Head Developer at Elite Solutions/VML Slovakia.

Viktor Vanek

(Co-Founder)

Previously a System Administrator at Elite Solutions, and a System specialist at GSM-R Network.

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