EMEA Renewals Manager, Asana
French Speaking
€53.9-69.3k
More information about location
3-4 days a week in office
Organising work in one connected space
Job no longer available
Organising work in one connected space
1001+ employees
Job no longer available
€53.9-69.3k
More information about location
3-4 days a week in office
1001+ employees
Company mission
To enable the world's teams to work together effortlessly.
Role
Who you are
- Fluency in written and spoken English and French is required
- 2-5 years of experience with software/subscription renewals or account management - SaaS a plus
- Proficiency in contract negotiations, value selling, discovery, closing skills, and a consistent track record of quota achievement
- Excellent organizational and time-management skills. Detail oriented written and verbal communication skills
- Experience creating pricing presentations and delivering to C-level customers and thrives partnering Sales and Customer Success to achieve common goals
- Ability to drive momentum and on time renewals by connecting the dots at large organizations, influencing stakeholders, and driving collaboration
- Approaches work with empathy and a creative, problem-solving mindset
- Thrive in a fast-paced environment while balancing a book of business and customer satisfaction and retention in a fast-paced environment
What the job involves
- As a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning
- The Renewals team is an integral part of Asana's success, partnering with customers and internal stakeholders such as Account Executives, Customer Success Managers & Finance to ensure Asana customers are set up for continued success from their Asana investment
- Your primary focus will be managing client renewals to maximize retention, identify expansion opportunities, and driving a high degree of customer satisfaction
- Protect revenue, incentivize multi-year agreements, and secure renewal contracts in advance of expiration
- Understand customer needs and demonstrate account management capabilities to bring renewal to closure
- Engage decision makers to identify customer requirements, budget, key stakeholders, approval processes, and uncover roadblocks to ensure on-time commitments
- Responsible for managing quote to close processes for all renewals within an assigned territory
- Effectively defend against competitive pressures
- Maintain and report an accurate rolling 90-day forecast of renewals
- Communicate and effectively partner with Deal Desk, Sales Operations, Legal, Finance and Sales Management to navigate complex customer requests
- Assist with enhancing and improving systems and processes to increase efficiencies
Our take
Asana is a web and mobile application designed to help teams organise, track, and manage their work. Acting as a unified hub, it empowers teams to effortlessly generate projects, delegate responsibilities, set deadlines, and foster direct task-related communication, transcending the inefficiencies of traditional email-based coordination.
Despite facing competition from established players like SmartSheet in its market, Asana has navigated its path, bolstered by a successful Initial Public Offering in 2020 and a track record of startup triumphs. This strategic prowess has propelled Asana to amass a robust clientele exceeding 100,000 organizations, boasting notable entities such as Uber and Air France among its ranks.
Since its inception, Asana has undergone exponential growth, with its reach extending to offices sprawled across four continents worldwide. This expansion not only underscores its global footprint but also signifies its commitment to fostering diverse talent pools and catering to a broad spectrum of clients.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$200m
CONVERTIBLE
Nov 2018
$50m
SERIES E
Total funding: $414.4m
Company benefits
- Benefits - From comprehensive health benefits including mental health programs and coaching to our in-house culinary program and supportive parental leave policies, our benefits are intentionally designed to ensure that you are energized, focused, and thriving
- Growth - We know that growth isn’t always linear, so we’ll support you in achieving your personal and professional goals. You’ll have the opportunity to take on big responsibilities that impact our success as a company and challenge you in new and fulfilling ways
- Development - We believe in providing everyone with coaching and mentorship. You’ll have access to Conscious Leadership training, success guides, free executive coaching, and our manager training and enablement program
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Dustin Moskovitz
(Co-Founder & CEO)A Harvard economics graduate, Dustin co-founded Facebook in 2004 before branching off in 2008 to found Asana. They are also the co-founder of Open Philanthropy Project and Good Ventures.
Justin Rosenstein
(Co-Founder)Previously Engineering Manager at Facebook and a Product Manager at Google. Currently Co-Founder of One Project.
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