Sales Operations Analyst, Lighthouse
$100-110k
Hotel revenue management solution
Job no longer available
Hotel revenue management solution
501-1000 employees
Job no longer available
$100-110k
501-1000 employees
Company mission
To help the hospitality industry visualise and leverage data for business success.
Role
Who you are
- A minimum of a Bachelor's Degree or equivalent work experience
- A minimum 3 years of experience in sales/business operations/analytics
- Previous experience with CRM systems – Salesforce required and candidate will be at an advantage with prior Looker experience
- Very organised, able to start a project and complete it successfully
- High analytical and able to extract business insights from analysis
- Great time management
- Ability to work independently, collaborate with teammates, and fully deliver on all commitments to meet deadlines
- Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with Lighthouse's values and culture
- A demonstrated ability to understand and articulate complex requirements
- Previous experience working in a high growth Tech/SaaS environment is a plus
What the job involves
- We are looking for a full-time Sales Operations Analyst to be based out of Denver
- As Sales Operations Analyst, you will contribute to Lighthouse’s success through providing world-class support to the sales function, through accurate and timely execution of all customer administration
- We are looking for someone who is able to contribute, create and support sales strategies to capitalize on revenue opportunities within the organization
- Someone that is highly skilled in Salesforce.com reporting and dashboard creation, the ability to make systematic and process changes to improve results and is able to data mine, track, compare and communicate reports
- In this role you will be reporting to our Tactical Sales Operations Manager within the Business Operations team
- Provide day-to-day support for sales process and report generation
- Heavy emphasis on report building, managing, and distributing
- Develop and maintain forecasting, activity, and quota attainment reports for Sales leaders
- Ongoing development and management of TAM reporting and communicating actionable recommendations
- Managing proposal and contract accuracy to enhance forecasting
- Identify quick-wins and crucial enhancement requirements to the sales process
- Assist with the onboarding of any new Sales members to the Commercial Team (from Sales Operations perspective) - user set up & training around it
- Support the sales operations strategy, understand priorities and execute operational plans
- Manage and ensure sales reps are adhering to mandatory Global sales processes
- Develop and implement training, contents, processes, practices and tools needed to support salespeople throughout the buyer’s journey
- Liaise with Sales Enablement for the roll-out of new processes
- Apply analysis to reporting to tell the story behind the numbers - see the big picture
- Support and advise reps on Salesforce quote flow, coordinating with finance department
- Coordinate with various teams involved in closing big group deals
- Prioritize your work and set appropriate expectations with stakeholders
Our take
Lighthouse, formerly OTA Insight, is a cloud-based data intelligence platform for the hospitality industry. It provides hoteliers with a suite of revenue management solutions that empower them to make smarter revenue and distribution decisions. With live updates, 24/7 support from its customer success team, and a highly intuitive and customisable dashboard, the Lighthouse platform integrates with other industry tools including hotel property management systems, leading revenue management systems and data benchmarking providers.
Lighthouse's team of international experts are based all over the world, including the UK, US, France, Germany, Belgium, Spain, Italy, Brazil, Mexico, Singapore, Australia, India and Greece. The company supports more than 70,000 properties in 185 countries.
The company has focused on accelerating its expansion across all regions, with a particular focus on the Americas, where it has seen an incredible recovery. OTA has also expanded its suite of products with the release of Insight+ and by launching its Business Intelligence products in EMEA.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2024
$370m
SERIES C
Nov 2021
$80m
SERIES B
Total funding: $470m
Company benefits
- Vision & dental Insurance
- Work from home opportunities
- Health insurance
Company HQ
Waterloo, London, UK
Leadership
Gino Engels
(Chief Customer Officer & Co-Founder)Previously worked at AB Inbev UK for 3 years, holding various positions such as National Account Executive and National Account Manager.
Matthias Geeroms
(CFO & Co-Founder)Previously Transfer Pricing Specialist at FOD Financien for 6 years.
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