Strategic Operations Lead, Mercury
$144.8-201.1k
Salary applicable to US applicants only. for Canadian applicants the range is CAD $152,100 - $190,000. + Equity (stock options) for all
Banking services for startups
Be an early applicant
Banking services for startups
501-1000 employees
Be an early applicant
$144.8-201.1k
Salary applicable to US applicants only. for Canadian applicants the range is CAD $152,100 - $190,000. + Equity (stock options) for all
501-1000 employees
Company mission
To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.
Role
Who you are
- You have a knack for creating simple processes and tooling that drive business outcomes. You are excellent at finding the line between chaos and bureaucracy
- You are data-oriented (SQL, Excel) and understand how to structure information to tell a story and drive prioritization based on data
- You are detail-oriented, and able to toggle between the 30k-ft strategic view and specific details
- You are an excellent written and verbal communicator, and know how to adjust your communication based on your audience
- You are low ego and have a proven track record for working well across a wide range of people and teams
- A background in Fintech is preferred, and at a minimum you are curious about banking, fintech, our competition, and how companies build durable strategies and understand how those inform Mercury’s trajectory
- You have multiple years of experience in strategy consulting, chief of staff, business operations, investing, or a comparable role in high-growth tech companies - especially fintech
What the job involves
- At Mercury, we’re looking for a Strategic Operations Lead to play that role—leading our CORs (our spin on OKRs) process and driving strategic execution across the company
- You’ll help teams stay focused on what matters, resolve cross-functional friction, and ensure our most important work actually lifts off
- You will use data and writing to create clarity on our strategy and attainment, setting up regular communications and health metrics
- Using our goals as a prioritization framework, you will lead or manage cross-functional projects that are critical to attaining our goals
- This is a highly cross-functional role that will tackle a diverse range of problems to help Mercury achieve its ambitious goals
- Lead bi-annual strategic planning, ensuring all teams are aligned with strategic goals
- Refine our existing planning process, templates and tooling to simplify process and clarify communication
- Facilitate cross-functional coordination and harmonization, resolving dependencies, duplicative efforts and bottlenecks
- Support teams in setting ambitious goals that drive the most critical business outcomes; help translate the overall strategy and financial plan into measurable goals and product-drive initiatives
- Lead ongoing strategic discussions and communication to ensure we are achieving outcomes and stay aligned on what matters
- Run monthly strategic reviews to surface the most salient insights and challenges and drive business outcomes
- Track and monitor goals/roadmaps to ensure alignment with Mercury’s overarching strategy + surface when initiatives are deviating from plan
- Analyze the data relevant to any project or focus area, as needed; run your own queries, build your own dashboards, build your own Pivot Tables
- Drive company-wide communication (All Hands, Slack) so that the team remains clear on our priorities, their evolution, and progress against goals
- Build and iterate on a clear picture of our business’s health metrics and tackle projects that support key improvements
- Act as a swiss-army knife driving critical cross-functional projects and analysis in support of our company strategy
- Be a positive force for prioritization and operational excellence, improving company and cross-functional prioritization through collaboration, communication and process
Our take
Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.
Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.
By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2025
$300m
SERIES C
Jul 2021
$120m
SERIES B
Total funding: $450.9m
Company benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401k/RRSP)
- Paid 6-week sabbatical after the 5-year mark
- Annual $1K USD learning & development budget
- Unlimited book budget
- Weekly $100 USD food budget
- Monthly $100 USD wellness budget
- Monthly $50 USD cellphone reimbursement
- Pet-friendly offices with free tea & lunch
Company HQ
SoMa, San Francisco, CA
Leadership
Jason Zhang
(COO)Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.
Immad Akhund
(CEO)Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.
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