Director of User Experience, SharkNinja
Hardware
$170-185k
+ ESPP
Office located in Needham, MA
Home devices and appliances
Be an early applicant
Home devices and appliances
1001+ employees
Be an early applicant
$170-185k
+ ESPP
Office located in Needham, MA
1001+ employees
Company mission
To positively impact people's lives every day in every home around the world.
Role
Who you are
- 10+ years of UX design experience, including 5+ years in a people management or leadership role overseeing a team of designers
- Deep experience in consumer product design and development across hardware and software — the leading tools and techniques, plus a proven record of shipping successful products and driving impact across the full product development lifecycle
- Experience integrating software UX with physical hardware products is highly desirable
- A compelling portfolio demonstrating strategic design leadership, compelling products, cross-functional collaboration, and measurable consumer impact
- Bachelor's or Master's degree in UI/UX Design, Industrial Design, Interaction Design, HCI, or a related discipline
- Expert-level proficiency in Figma and Adobe Creative Suite
- Working knowledge of AI-powered design tools
- Exceptional communicator and storyteller, with the influencing skills to inspire teams and align diverse stakeholders
- Strong business acumen — able to balance consumer advocacy, technical feasibility, and commercial objectives
- Flexible and effective across multiple simultaneous programs in a fast-paced environment
What the job involves
- We're seeking an experienced and visionary Director of UX to drive both the strategic direction and the tactical execution of UI and UX for new hardware products
- In this senior leadership role you'll champion human-centered design, build and mentor a high-performing team of hardware designers, and partner with cross-functional stakeholders across Industrial Design, Product Development, Engineering, and Advanced Development to deliver world-class products that raise the bar
- Drive new product experiences that combine ease of use, high-quality design craft, and moments of delight — delivering the absolute best value for the consumer
- Build and grow the team. Hire, develop, and mentor a high-performing UX team of designers at all levels, fostering a culture of creativity, collaboration, and continuous improvement
- Collaborate across the org, partnering closely with UX, Industrial Design, CMF, Product Development, Project Management, AD, and Consumer Insights
- Raise the bar on craft. Lead design reviews and give clear, constructive direction that elevates quality and consistency — contributing hands-on when needed
- Own deliverables end to end, from concept exploration to detailed specs across hardware and software
- Champion human-centered design, ensuring consumer insights and user research are embedded throughout the design lifecycle from concept to launch
- Evolve the craft itself. Refine UX design patterns and best practices for hardware product experiences
- Evangelize UX company-wide, educating cross-functional partners on the value of design and advocating for the consumer at every level
- Bring in what's next. Oversee the integration of AI tools and emerging technologies into the design process, keeping SharkNinja at the forefront of design innovation
- Run the function. Set team goals, manage resourcing and capacity, and report on UX impact metrics to executive leadership
Our take
With more people looking for home products that work harders and smarter, SharkNinja has become a household name. Through its Shark line of cleaning and home care tools and Ninja range of kitchen appliance the company creates solutions that simplify daily routines and overall enhance modern living.
SharkNinja has been in operation since 1994, which is testament to the quality and popularity of its products. Since its initial launch in Canada, the company has expanded into the US and the UK. In 2017 SharkNinja was bought by CDH Private Equity for over $1.5 Billion, further proof of its impressive market value. Perhaps more evidence is that it brings in annual revenues of around $4B.
It continues to hold a strong position in the home appliance market too, competiting with big brands like Dyson. Its Shark line lead the US upright vacuum, segment, while its presence in robotics vacuums reflects steady growth in a compeititve space. Since going public, the company has m,aintained a rapid pace of innovation, launching numerous new products eacxh pear and expanding into adjecent categories such as outdoor coolers and grills. With a growing global footprint and a focus ons mart design, usabiluity, and category expansion, SharkNinja is very well positioned to continue shaping the futur of home appliances.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company HQ
Needham Heights, Needham, MA
Leadership
Mark Rosenzweig
(Founder)Founded SharkNinja in 1994. Has won three Red Dot Awards for product Design.
Mark Barrocas
(CEO)Mark joined SharkNinja in 2008 as CEO. Prior to this, he spent 3 years at Aramark Uniform Services as the President of the WearGuard Division. Prior to that, he spent 4 years at Broder Bros as the President and 2 years at Perry Ellis International as VP of Corporate Sales.
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