Product Manager, Fourth

• Feature Execution & Delivery: Skilled at translating product strategy into well-scoped features and enhancements that solve real customer problems
• Backlog Management: Able to manage, refine, and prioritize the product backlog based on impact, effort, and stakeholder input
• Customer Focus: Strong empathy for users, with a knack for gathering feedback, identifying pain points, and advocating for customer-centric solutions
• Product Development Lifecycle: Experience in managing product requirements through build, launch, and iteration phases
• Cross-Functional Collaboration: Works effectively with engineering, design, QA, data, and commercial teams to ensure timely and high-quality delivery
• Team Player: Supports and uplifts peers across the product and tech org with a collaborative mindset
• Stakeholder Alignment: Keeps key stakeholders informed and engaged, aligning priorities and expectations throughout the development process
• Clear Communicator: Capable of articulating product requirements, user stories, and trade-offs to technical and non-technical audiences
• Data-Informed Decision Making: Uses product analytics, customer data, and feedback loops to guide prioritization and feature iteration
• Problem Solving: Comfortable breaking down complex user or business challenges into structured, testable solutions
• Detail-Oriented Execution: Focused on delivering quality outcomes, with strong attention to detail in documentation, testing, and go-to-market readiness
• Ownership Mindset: Takes responsibility for outcomes and continually looks for ways to improve the product, team processes, and customer satisfaction
• Adaptability: Thrives in fast-paced environments, balancing shifting priorities with a calm, solutions-first approach
• Continuous Learning: Invests in self-development and embraces feedback as a core part of professional growth
• Demonstrable experience in product management, ideally in SaaS or enterprise software
• Proven track record of delivering successful features or products in cross-functional teams
• Experience working with AI-powered tools, forecasting systems, or operational platforms is a plus
• Strong analytical thinking and problem-solving skills, with a user-first approach to product decisions
• Excellent verbal and written communication skills, with the ability to collaborate across technical and non-technical teams
• Experience working in Agile environments, with comfort in sprint planning, user story writing, and backlog management
• Interest in the restaurant and hospitality industry and a passion for improving operational workflows through technology
• Willingness to collaborate across global teams and time zones when needed

Desirable

• We’re looking for a talented and driven Product Manager to help shape the future of our AI-powered {Product Name} platform
• Reporting to the Director of Product, you’ll play a key role in turning strategy into action owing product features from concept to delivery and ensuring they deliver measurable value to our customers
• You’ll work cross-functionally with engineering, design, data science, and customer teams to build intuitive, impactful solutions that solve real-world problems for restaurant and hospitality operators
• This is a great opportunity for a product thinker who thrives on customer empathy, collaborative delivery, and making a tangible impact in a fast-paced environment
• Product Execution & Delivery
• Collaborate with the Director of Product to translate the product vision and strategy into clear, actionable roadmaps
• Own the delivery of key initiatives and feature enhancements, ensuring alignment with user needs and business goals
• Prioritize the product backlog based on customer feedback, data insights, and commercial value
• Cross-Functional Collaboration
• Work closely with engineering, design, QA, and data teams to define user stories, write requirements, and ensure features are delivered to a high standard
• Support cross-functional alignment by clearly communicating priorities, dependencies, and delivery timelines
• Customer & Market Insight
• Engage regularly with customers, users, and internal teams to deeply understand pain points, workflows, and opportunities for improvement
• Support competitive and market analysis to inform product decisions and maintain differentiation
• Product Development Support
• Take ownership of day-to-day product development activities, including refinement sessions, sprint planning, and OAT
• Ensure new features are clearly documented, tested, and meet acceptance criteria before release
• Metrics & Impact Tracking
• Define and track key success metrics for product features and releases
• Analyze usage patterns and feedback to continuously improve the product experience and value delivered
• Communication & Alignment
• Provide regular updates to the Director of Product and key stakeholders on progress, risks, and results
• Act as a passionate advocate for the product both internally and externally, ensuring consistent messaging and positioning