Senior Software Engineer, Toast
AI & Strategy
$125-254k
Salary dependent on location. Plus Equity
Point of sale and management system for restaurants
Job no longer available
Point of sale and management system for restaurants
1001+ employees
Job no longer available
$125-254k
Salary dependent on location. Plus Equity
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- Deep Backend Expertise: Extensive experience in backend languages (Java, Go, Python) with a track record of building complex, distributed systems
- Applied AI/ML Skills: Practical, hands-on experience building LLM agents in a production environment
- Systems Architecture: Ability to implement event-driven architectures and manage data flow across disparate systems with high integrity
- Education: Bachelor’s or Master’s degree in Computer Science, or a related technical field
Desirable
- Experience building internal "Sales Tech" or "Fintech" tools that directly impact revenue
- Familiarity with AWS data services (SageMaker, Lambda, SQS)
- A passion for removing "human-in-the-loop" friction through intelligent automation
What the job involves
- Toast is looking for a hands-on Senior Software Engineer to join the GTM & AI Strategy Engineering team. In this role, you will be a primary builder of 0-to-1 tools designed to revolutionize how our sales teams operate. This isn't about maintaining legacy systems; it’s about writing the code and building the intelligence models that eliminate friction across the Go-To-Market stack
- Working under Senior Technical Leader’s guidance, you will be responsible for building and productionizing agentic workflows and RAG pipelines to automate sales processes. You will integrate AI services into the tech stack while maintaining rigorous standards for observability and performance monitoring
- Hands-on Execution: Spend the majority of your time "hands-on-keyboard" , architecting and coding high-performance backend services and ML pipelines
- 0-to-1 Development: Build and prototype new internal products from scratch that leverage LLMs and Agentic AI to automate account research, lead prioritization, and complex quoting logic
- Infrastructure Integration: Develop the backend connective tissue between our custom quoting engine, Salesforce, and internal data lakes to ensure a seamless, low-latency end-to-end experience
- Technical Problem Solving: Act as a key executor to solve complex synchronization and architectural challenges across the GTM stack, ensuring systems are scalable and resilient
- Build Great Products: Deliver significant core capabilities that have broad impact; take high-level goals and turn them into sequenced, production-ready code
- Problem Solve: Anticipate shifts in product needs and build flexible, decoupled backend systems that can evolve with our AI strategy
- Deliver Quality: Ensure the reliability of GTM tools by building deep observability into every service you ship
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs from having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Steve Fredette
(Co-Founder & President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(Co-Founder & CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(Co-Founder & CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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