IT Operations & Security Analyst, Liberty Global
+ Bonus scheme
3+ days a week in office (Paddington, London )
Global telecoms company & tech investor
Be an early applicant
Global telecoms company & tech investor
1001+ employees
Be an early applicant
+ Bonus scheme
3+ days a week in office (Paddington, London )
1001+ employees
Company mission
To build tomorrow’s connections today, bringing people together through the power of technology.
Role
Who you are
- Manage and support of our M365 tenancy, you will need to have detailed technical understanding of:
- Microsoft 365 tenancy administration
- Entra ID management
- Intune device management & autopilot build administration
- Apple Business Manager integration
- Azure technical administration
- Exchange email services management
- Teams administration
- Microsoft Azure Cloud Compute services
- Defender and Sentinel security capabilities
- Minimum 1 years experience in Microsoft 365 technical administration related role
- Certifications in Microsoft 365 administration (SC300 and MS102) desirable
- Knowledge of Azure services: cloud computing, networking and security
- Understanding and / or experience working with other cloud-based services – e.g. Google Cloud Platform (GCP), Amazon Web Services (AWS)
- Excellent troubleshooting and problem-solving skills
- Corporate IT physical infrastructure knowledge
- Customer focused mindset
- Excellent communication and technical skills, with an ability to simplify complex IT systems into simple, clear business language
- Strong relationship building and collaboration
- Flexible and tenacious approach to work
What the job involves
- Responsible for the day-to-day operation of our Corporate IT service. Reporting to the IT & Security Operations Manager you will provide day to day support to employees with IT issues. Support the IT & Security Operations Manager with the technical management of our Microsoft Azure tenancy
- The role requires a hands-on approach, driving continuous improvement and maximising the benefit of our Microsoft technology, whilst providing hands on excellent support to our end users
- You will be customer focused, ensuring end users are at the heart of our thinking across all key services, delivering excellent end user experiences
- You will be the go to person for providing IT technical support across our business and champion security awareness activities by promoting good security hygiene across the business to improve nexfibre culture
- Provide desktop support for end-users, resolving hardware and software issues
- Configure and troubleshoot desktops, laptops & mobile devices
- Management of all IT hardware across our employees – delivering a great end user computing experience
- Support of our internal Corporate IT infrastructure – network firewalls, switches and Wi-Fi
- Endpoint security management, development and application of access policies and controls
- Work with our security partners to ensure we are protected and equipped to respond to an event
- Monitor security tooling including EDR, email security, identity protection, vulnerability scanners, and SIEM/logging systems:
- Ensure cyber threats are mitigated
- Incidents are managed to closure
- Conduct backup checks and participate in business continuity and disaster recovery testing activities
- Maintain secure configuration standards for devices, applications, and cloud services.
- Reporting on product usage across the estate, ensuring capacity is managed appropriately
- Management of building Access Control systems and internal AV Equipment
- Ensuring polices, processes and procedures are created and updated
- Support IT & Security Risk Management process
- Financial activities, forecasting, Purchase Orders and Invoicing
- Support Security Assessments & Audits
Salary benchmarks
Our take
Liberty Global is a world leader in broadband, video, and mobile communications, responsible for top brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, and Sunrise in Switzerland. The company also actively invests in and launches infrastructure, content, and technology ventures, such as EV charging network company Believ (formerly Liberty Charge), green energy brand Egg, and AtlasEdge Data Centers, among others.
The company has been undeniably successful, having created an impressive family of brands containing both big names and smaller innovators - its investment arm has a portfolio of more than 75 companies ranging from ITV to cloud-native app protection platform Lacework. In its own words, its scale allows it to "transfer knowledge and expertise across our operations and investments", enabling all brands within its roster to benefit from its industry leading experience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Company HQ
Chelsea, London, UK
Leadership
Mike Fries
(CEO)Previously a member of the Liberty Global founding team, and launched the company’s international expansion. Since then, they have served in various strategic and operating capacities, finally being appointed as CEO in 2005.
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