Director of Data Operations, Chime

• The ideal candidate will possess strong leadership skills, strategic thinking, experience with working with data teams and the ability to manage cross-functional initiatives
• Bachelor’s or Master’s degree in Business Administration, Data Science, Information Technology, or a related field
• 8+ years of experience in a strategic, consulting or operational role, preferably within data, analytics; previous experience as a Chief of Staff is a strong plus
• Experience in leading cross-functional teams and handling complex projects
• Excellent critical thinking, problem-solving, leadership and team management abilities
• Proficiency in project management tools and methodologies
• Data operator background
• Collaborative leader with track record of success in working with cross-functional teams
• Strong business sense and communication skills
• Operator who get things done

• We are seeking an experienced Director of Data Operations to support the Chief Data Officer (CDO) in driving the critical initiatives and operational excellence of the Data Org
• This role will be pivotal in ensuring the smooth operation of the Data org, coordinating high-impact projects, and facilitating effective communication across the organization
• Partner with the CDO to implement the data strategy aligned with the company’s business objectives
• Act as a trusted advisor to the CDO, providing insights and recommendations on key strategic decisions
• Develop and implement operational frameworks to improve the efficiency and effectiveness
• Oversee the daily operations ensuring efficient workflows and processes
• Lead planning and execution of key operational processes such as team onsites, town halls, monthly team communications, CDO staff meetings and team pulse surveys
• Lead partnership with finance, people team and data leadership to manage data budget, recruiting plans, and vendor relationships
• Collaborate with learning team to craft, plan and implement data team L&D initiatives
• Partner with other Technical Program Managers (TPMs) and cross-functional (XFN) leaders to manage high-impact cross-functional data initiatives, ensuring timely delivery and alignment with strategic goals
• Support communication and collaboration between the CDO and other executives, partners, and teams
• Facilitate effective communication across the teams and broader organization
• Prepare and present reports, updates, and presentations on the Data org’s initiatives and performance
• Partner with communication teams to plan and execute on external engagement agenda
• Help prepare content for all external communications

• Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
• Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
• Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
• Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events

Total funding: $2.0bn

Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.