Senior Product Manager, Sertifi

• The ideal candidate will be/have modern product management skills, a move toward a challenge attitude, experience building software API first products, and keen abilities to identify and deliver customer centric, product strategies as well as partnering with internal development teams, customer success, to ensure full product lifecycle excellence from onboarding to scaled daily usage
• We look for product managers that are not afraid of signing up for results, even when this means they must work through others to achieve the necessary results
• Bachelor’s Degree or equivalent practical experience
• 5+ years working on technology-powered products as a Product Manager
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
• Experience identifying product line strategy while delivering product increments using API first principles
• Demonstrated ability to learn multiple functional areas of business – Engineering, Design, Finance, Sales, or Marketing
• Proven ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative
• A keen ability to break down a complex business problem and advocate for a value solution through elegant storytelling
• Proven ability to engage with Engineers, Designers, and company leaders in a constructive and collaborative relationship
• Facilitation expertise in leading multiple disciplines through story map creation, ideation, stakeholder engagement sessions, customer interviews, engineering feasibility and planning sessions, assumption mapping exercises, experiment designs, backlog management, and impact/outcome/activity creation and documentation
• While performing the duties of this Job, the employee is regularly required to sit; use hands to type, use computer, phone, cell phone and other office/home office equipment/technology
• Must be able to speak, see, and hear. Must be able to remain in a stationary position for prolonged periods of time

Desirable

• Sertifi is looking for a Senior Product Manager who will deliver seamless integrations and strategic partnerships to enhance customer satisfaction and fuel our growth
• This position, as with the other roles on the Product Team, is an individual contributor role
• You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic
• This position will report to our VP of Product
• While the Product Designer is accountable for ensuring the solution is usable, and the engineers are accountable for ensuring the solution is feasible, the product manager is accountable for ensuring the solution is both valuable and viable
• This means that the Product Manager must contribute to their team a solid knowledge of the various constraints of the business – constraints from marketing, sales, service, finance, legal, and privacy are typical examples
• The Product Manager must also contribute to the product team a deep knowledge of our users and customers, and the data about how our customers engage with our products
• Finally, the Product Manager is expected to track industry trends and the competitive landscape as they pertain to her product
• While each member of the product team may be accountable for a specific risk, we look for product managers that understand that consistent innovation is the result of each member of the product team contributing their passion and their ideas
• The product manager must collaborate closely with her product designer and engineers to discover effective solutions, and then work together to deliver those solutions to market
• Own the integration and partnership strategy and deliver implementations that create seamless workflow integrations to increase customer stickiness, satisfaction, and adoption, and grow our reach and deepen our vertical presence within our industry
• Develop a clear and valuable integration and partnering strategy to enhance our future growth
• Strengthen integrations to sales systems and property management systems, data enhancement offerings, and adjacent value offerings within our ecosystem to enable our customers to have a more comprehensive and delightful experience
• Directly impact our customers in a positive way, and ensure our future success as a business