Principal District Partnerships Manager, ClassDojo

• 8+ years of some combination of Account Management, Sales, or Renewal management in Education Technology
• 4+ years experience working directly with the largest top 100 and school districts and state departments of education
• You have experience working directly at a cabinet level in a large district or have worked closely with cabinet members in large districts
• You can build trust and relationships with C-level members of the district
• You have a proven track record of achieving ambitious goals in a cross-functional team
• You’re a strategic thinker that can see the big picture and communicate a compelling vision
• You’re able to roll up your sleeves and get things done to execute on the vision
• You’re extremely results-oriented; you can define and measure outcomes quantitatively
• You thrive in cross-functional teams, especially working together with sales, success, product and marketing to cater to the unique needs of Districts excites you

Desirable

• As the first Principal District Partnerships Manager, you play a pivotal role in driving growth and long term partnerships with some of the most influential state and district partners in the nation
• This role requires a seasoned professional who excels in strategic relationship building, can identify and foster growth opportunities, and understands how to deliver measurable value in complex, multi-layered environments
• Travel is required up to 20-30% of the time for in-person conferences, executive reviews, strategic account planning, and partnership expansion meetings
• Identify and cultivate relationships with key decision-makers and influencers across districts. Facilitate introductions and build engagement with cross-functional stakeholders to ensure full value realization
• Own the renewal process with a strategic, consultative approach to secure timely contract renewals and identify growth opportunities within existing accounts. Understand and navigate budget cycles, funding sources, and contract preferences
• Facilitate Executive Business Reviews and Outcome Reviews, demonstrating how ClassDojo drives results aligned with district goals. Use data to reinforce value and identify areas for further improvement and growth
• Build comprehensive, data-driven account plans that align with customer goals and map out proactive strategies for engagement, adoption, and expansion
• Leverage adoption metrics, engagement data, and customer feedback to tailor account strategies, prioritize high-impact activities, and ensure districts broadly adopt ClassDojo
• Partner with Account Executives and GTM leadership and the broader Success and Implementation team and other teams such as marketing, product, and account executives to deliver cohesive support, streamline handoffs, and continuously improve outcomes