Director, Head of Content, Mastercard
Foundry
$164-283k
Salary is partially dependent on location
Global payments technology company
Posted today
Global payments technology company
1001+ employees
Posted today
$164-283k
Salary is partially dependent on location
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- The ideal candidate combines exceptional storytelling and content development skills with strategic thinking, executive presence, and a deep understanding of emerging technologies and industry trends
- They are equally comfortable creating compelling content, presenting to senior audiences, and driving cross-functional initiatives in a fast-paced environment
- Exceptional storytelling, writing, editing, and presentation skills with the ability to translate complex ideas into clear, compelling narratives
- Experience developing thought leadership, executive communications, customer-facing content, or industry insights for senior audiences
- Strong understanding of emerging technologies, innovation trends, AI, payments, financial services, retail, commerce, and digital transformation
- Demonstrated experience creating executive presentations and presenting to C-suite customers and senior leaders
- Proven ability to influence and collaborate with senior executives and confidently represent an organization's perspective with customers, partners, and industry leaders
- Ability to balance strategic thinking with hands-on content creation and project execution
- Experience working in highly matrixed organizations and influencing stakeholders across functions and geographies
What the job involves
- Mastercard is seeking a highly creative, passionate, and experienced Director, Head of Content to lead the development and execution of Mastercard Foundry's global content strategy. In this highly visible role, you will shape and amplify Mastercard's innovation story through thought leadership, executive narratives, customer-facing content, innovation showcases, and strategic communications
- The Director, Head of Content will collaborate with senior executives, customers, business leaders, and cross-functional partners to create compelling content that positions Mastercard as a leader in innovation, emerging technologies, AI, payments, and the future of commerce. You will regularly engage with customer and C-suite audiences, representing Foundry's perspective on industry trends and business transformation
- You will shape Foundry's content vision and roadmap across thought leadership, executive presentations, customer engagement materials, industry insights, Experience Centers, and innovation showcases
- Lead Foundry's global content strategy, serving as the primary content lead for thought leadership, executive communications, customer-facing content, and innovation narratives
- Develop compelling points of view, thought leadership, and strategic content focused on innovation, emerging technologies, payments, AI, agentic commerce, banking, retail, and the future of commerce
- Create and maintain content across multiple channels and formats including executive presentations, customer materials, industry reports, articles, keynote presentations, innovation showcases, and events
- Serve as a strategic advisor to Foundry leadership on content, messaging, and storytelling opportunities
- Collaborate with peers across Foundry to develop and scale Foundry thought leadership initiatives, including Signals and other strategic content programs, while supporting innovation initiatives, startup engagement, customer showcases, and executive communications
- Partner with product, strategy, and innovation teams to translate complex technologies and solutions into clear customer-centric narratives and business value propositions
- Support the content strategy and narrative development for Foundry Experience Centers, innovation showcases, executive briefings, customer meetings, and industry events
- Present content and insights to customer, industry, and C-suite audiences, demonstrating confidence and credibility with senior stakeholders
- Manage agency relationships and external content partners as needed
- Develop and analyze metrics to evaluate the impact and effectiveness of content programs against business objectives
- Create and coordinate communications plans to drive engagement internally and externally
- Lead multiple content initiatives simultaneously, managing timelines, stakeholders, and deliverables
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitized, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitized payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Michael has served in a variety of roles at the company, including President and CPO. They are currently a Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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