Account Manager, Persona
Partnerships
$120-160k
+ Equity
Identity verification infrastructure solution
Be an early applicant
Identity verification infrastructure solution
201-500 employees
Be an early applicant
$120-160k
+ Equity
201-500 employees
Company mission
To create the ideal identity verification experience for your business and customers.
Role
Who you are
- Successful candidates in this role have a blend of commercial skills, general business aptitude, and a track record driving complex cross-functional workstreams
- Past experience in tech partnerships, business development, other strategic commercial roles, and/or top-tier consulting/finance roles make for a good team fit
- 4–6 years of work experience, with 2–4 years in partnerships, business development, or strategic go-to-market roles in tech or SaaS
- Proven success driving measurable impact through partner-led initiatives
- Strong relationship management skills — you’re empathetic, curious, and commercially minded
- Excellent communication and organizational skills, with the ability to manage multiple projects at once
- A growth mindset — comfortable with ambiguity and excited to build structure in fast-moving environments
- Familiarity with identity, fraud, compliance, or trust & safety use cases is a plus
- Willingness to travel monthly for partner meetings, conferences, and industry events
What the job involves
- This person will own the relationship with leaders at Persona’s existing partners and high-potential revenue-generating Partners, will collaborate with Partner’s go-to-market teams on joint marketing and sales activities to drive sustainable joint revenue growth, and will lead cross-functional account operations and project management activities, internally and externally
- Activities will include joint business planning, driving joint marketing activities, monitoring and managing joint sales activity, and project managing the onboarding & enablement of new partners
- This person will work closely with the Partnerships Lead, peers in the Partnerships and Public Sector team, and internal cross-functional team members to build and develop a highly scalable playbook and program that prioritizes joint business growth
- Manage and grow a portfolio of high-impact technology, reseller, and referral partners
- Lead joint business planning and execution to drive adoption and revenue growth
- Collaborate with Marketing on co-marketing campaigns, events, and content initiatives
- Partner with Sales and Solutions to align on pipeline development and partner enablement
- Support negotiation of partnership agreements and lead onboarding for new partners
- Track and report on key metrics like partner-driven leads, influenced revenue, and activation
- Develop and refine playbooks to help scale Persona’s partner program
Our take
Persona enables businesses to verify customer identities, fostering trust in online interactions and aiding in age verification, fraud prevention, and account recovery. It offers a comprehensive suite of automated identity verification components with worldwide coverage that can be configured, branded, and themed to create custom-tailored flows for any use case
Businesses and governmental organizations can access Persona’s platform via an API, which supports various documents from government-issued IDs to biometrics, ensuring customers are who they claim to be. Persona’s platform also collects passive signals such as a user’s device, location, and behavioral patterns to provide a more holistic risk profile, beneficial in financial and insurance contexts
Recently, Persona partnered with Member Driven Technologies (MDT) to enhance identity verification for credit unions. This partnership enables credit unions to adjust their identity verification flows in real-time based on risk signals, improving user conversion and fraud deterrence. The collaboration aims to streamline operations and strengthen fraud prevention, both digitally and in branches. Since founding, Persona has been scaling its offerings and now boasts a worldwide presence, serving clients in nearly every country and supporting 20 languages.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$200m
SERIES D
Sep 2021
$150m
SERIES C
Total funding: $417.6m
Company benefits
- Professional Development
- Catered meals
- Wellness benefit
- 401(k)
- Unlimited time off
- Parental benefits
- Mental health
- Health and wellness
- Bevsday (free drink on Wednesday)
- Family planning
Company HQ
SoMa, San Francisco, CA
Leadership
Rick Song
(CEO)Bachelor's in Computer Science, Maths, Economics at Rice University. KPCB Engineering Fellow, then Engineer at Square.
Charles Yeh
(CTO)Studied Computer Science at Brown. Software Engineer at Zynga, and Technical Lead at Dropbox.
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