Senior Product Designer, Zapier
AI Orchestration Zone, AI Task Team
$155.2-232.8k
Canada Base Salary CA$155.2K – CA$232.8K. Offers Equity & Bonus in both locations.
More information about location
Workflow automation service
Job no longer available
Workflow automation service
501-1000 employees
Job no longer available
$155.2-232.8k
Canada Base Salary CA$155.2K – CA$232.8K. Offers Equity & Bonus in both locations.
More information about location
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You’re an experienced designer. You have 6+ years of product design experience with significant work on AI-powered products (not just AI tools in your process)
- You have AI-powered product design experience. Your portfolio demonstrates designing for AI uncertainty, creating scalable systems, and pushing beyond standard patterns when they don't serve users
- You have a forward-looking perspective on AI UX. You have strong opinions about where AI UX is heading, backed by your own experimentation and research
- You’re comfortable with LLMs and technical tradeoffs. You understand LLM constraints (context windows, token costs, latency, prompt engineering) and design within those realities while pushing boundaries
- You’re excited about how AI is changing design roles. You're ready to work in a more boundaryless way with PM and engineering and are energized by working where best practices are still being defined
- You have strong prioritization and communication skills. You make clear trade-offs and keep stakeholders informed about where you're focused and why
What the job involves
- AI automation should feel magical—not fragile. Most tools today either require prompt engineering expertise or make black-box decisions that users can’t trust
- At Zapier, we’re doing things differently by building AI that’s approachable, flexible, and transparent, giving millions of people confidence to automate work in ways they never could before
- As a Senior Product Designer for the AI Orchestration zone, you’ll lead design for some of our most powerful AI experiences, including:
- AI by Zapier — easily add LLMs to automations
- Human-in-the-Loop — bring humans into the review and approval process
- Knowledge by Zapier — manage the data and context powering your AI
- You’ll work closely with engineering, product, and design leaders to define how users build trust with AI, and how AI can safely act on their behalf
- You’ll invent new patterns where none exist, helping set the standard for AI UX in automation
- Own end-to-end design across two teams covering Human-in-the-Loop, AI by Zapier, Chat, and Knowledge Sources
- Partner with a Lead Designer on strategic initiatives while driving day-to-day execution
- Conduct research that uncovers latent needs and mental models around AI, not just what users say they want
- Design new interaction paradigms, bring bold ideas, and experiment aggressively
- Work with PMs and engineering to translate technical opportunities into user value
- Balance priorities across two teams with different product contexts
Application process
- Deadline to Apply: December 15, 2025 at 8:00 AM UTC
- All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional
- Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process
- After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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