Executive Assistant to the Global CEO Office, Croud
More information about location
4+ days a week in office
Performance marketing agency
Be an early applicant
Performance marketing agency
501-1000 employees
Be an early applicant
More information about location
4+ days a week in office
501-1000 employees
Company mission
To drive business performance and growth for ambitious brands through reinvention.
Role
Who you are
- This role requires someone who can confidently operate across executive, board, and sensitive personal domains, anticipating needs, managing complexity, and enabling senior leaders to focus on driving the business forward
- This is a highly visible and influential role, requiring professionalism, emotional intelligence, and the ability to manage competing priorities in a fast-paced, global environment
- Proven experience supporting multiple senior executives (CEO, CFO, Board) in a high-pressure, fast-paced environment; agency, marketing, or professional services experience preferred
- Exceptional organisational, time management, and prioritisation skills, with the ability to manage competing demands seamlessly
- Strong written and verbal communication skills, with confidence interacting with executives, board members, and external stakeholders
- Demonstrated experience supporting board-level meetings, governance processes, and senior leadership forums
- Highly proficient in handling sensitive information with absolute confidentiality and discretion
- Proactive, resourceful, and solutions-oriented, with the ability to anticipate needs and resolve issues independently
- High emotional intelligence, professionalism, and tact, with excellent judgement
- Calm, resilient, and detail-oriented, even under pressure
- Comfortable working autonomously while remaining closely aligned with senior stakeholders
- A trusted operator who brings structure, clarity, and consistency to the CEO Office
- Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!
What the job involves
- The Executive Assistant to the CEO Office plays a pivotal role at the centre of Croud’s leadership and governance operations
- Reporting directly to the Global CEO, this role provides high-level, confidential support across the CEO Office, including the CEO, CFO, Chair, and Board of Directors
- Operating as a trusted partner, the Executive Assistant ensures the smooth running of executive and board activity through exceptional organisation, judgement, discretion, and relationship management
- Executive & Board Support:
- Provide high-level, confidential support to the Global CEO, with occasional additional support to the Chair, CFO, Board of Directors, and Private Equity stakeholders as required
- Act as a key liaison between the CEO Office and internal/external stakeholders, including executive leaders, board members, investors, and external partners
- Build trusted relationships across the organisation, exercising sound judgement and discretion at all times
- Diary, Inbox & Priority Management:
- Own complex, proactive diary management for the Global CEO, coordinating internal and external meetings across multiple time zones
- Support scheduling for board and executive activity, including confidential meetings involving the Board, investors, and senior leadership
- Manage the CEO’s inbox, triaging communications, highlighting priorities, drafting responses where appropriate, and ensuring timely follow-up
- Meeting, Governance & Briefing Support:
- Attend Board and Executive Leadership Team meetings, taking accurate and concise minutes and tracking actions to completion
- Ensure agendas, papers, and pre-read materials are prepared, distributed, and stored appropriately ahead of meetings
- Proactively brief the CEO ahead of internal and external meetings, ensuring clarity on objectives, context, and required outcomes
- Support governance rhythms, including board cycles, off-sites, and senior leadership forums
- Travel, Expenses & Personal Administration:
- Coordinate complex international travel for the CEO and other senior stakeholders, including visas, flights, accommodation, and ground transport
- Manage expense submission and reconciliation, including corporate credit card transactions
- Provide discreet personal administrative support to the CEO, including booking personal appointments and handling ad hoc requests
- Events & Executive Engagement:
- Assist with planning and coordinating internal and external events, including all-hands meetings, executive off-sites, speaking engagements, board dinners, and client-facing events
- Ensure all logistics, materials, and follow-ups are handled to a consistently high standard
- Office Operations & Process Improvement:
- Assist with budget tracking, expense oversight, and general administrative support related to executive and board activity
- Maintain accurate records, documentation, and filing systems with appropriate confidentiality controls
Salary benchmarks
Our take
Marketing teams are often under-resourced and over-stretched, and the 24/7 nature of the field only amplifies these difficulties. Yet, digital marketing continues to be a vital part of businesses marketing strategy as the opportunities for business success online continue to grow.
Croud has a unique approach to assisting digital marketers. It's propriety technology supports planning, automation and delivery of digital marketing campaigns. Croud's capability to deliver this at scale is supported by their "Croud Control" platform, a digital platform that links over 2,300 on-demand digital experts known as "Croudies" to clients.
Croud continues to expand its network of "Croudies" and the digital products available to clients. For example, its in-house "Croud Creative" team provides instant creative resources to media teams allowing them to create world-class campaigns. It also continues to make acquisitions to strengthen its position, and remains well regarded in the space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Nov 2019
$40.4m
LATE VC
Total funding: $40.4m
Company benefits
- Work from home opportunities
- 25 days holiday a year
- Annual performance bonus
- Sale commission
- Recruitment referrals bonus
- Gym membership contributions
- Ride to Work scheme
- Rail card
- Season Ticket loan
- Free fruit, breakfast cereals and tea & coffee
- Free home office chair
- Life and income protection
- Medical cash plan
- Share option scheme
- Agile Working Policy
- Summer Fridays
Company HQ
London, UK
Leadership
Ben Knight
(Founder)Ben worked within search for over ten years, and realised there was a gap in the market to deliver a more innovative way of working, so founded Croud, to cater to clients' 24/7/365 demands
Luke Smith
(CEO)Luke started his career at News International and The Economist, then turned his hand to agency relationship management at Google, where his belief that the agency model was broken grew.
Share this job
View 3 more jobs at Croud