Software and Integration Architect, Smarsh
$165-185k
React
AWS
Docker
Kubernetes
Python
C#
Java
Kafka
Terraform
Prometheus
Flow
RDS
JIRA
Mulesoft
DynamoDB
Datadog
ChatGPT
Expert level
Remote from US
Cloud-based archiving and compliance solutions
Open for applications
Cloud-based archiving and compliance solutions
1001+ employees
B2BEnterpriseComplianceLegalCommunicationSaaSCyber Security
Open for applications
$165-185k
React
AWS
Docker
Kubernetes
Python
C#
Java
Kafka
Terraform
Prometheus
Flow
RDS
JIRA
Mulesoft
DynamoDB
Datadog
ChatGPT
Expert level
Remote from US
1001+ employees
B2BEnterpriseComplianceLegalCommunicationSaaSCyber Security
Company mission
To enable customers to take advantage of the latest communication and collaboration tools, while staying ahead of compliance risk.
Role
Who you are
- 10+ years of experience in software and integration architecture, including significant ownership of large-scale, distributed systems
- Expert-level AWS and software architecture experience, including designing and building production systems using services such as Lambda, API Gateway, S3, RDS/DynamoDB, ECS/EKS, Step Functions, and event-driven components
- Proficiency in Python for building services, automation, and integration logic, with a genuine willingness to be hands-on-keyboard; experience with other object-oriented languages (e.g., Java, C#) is a plus
- Strong experience designing and delivering modern web applications, with fluency in current front-end frameworks and patterns (e.g., React or similar), component-driven architecture, and the practicalities of building responsive, accessible user experiences on top of well-designed APIs
- Track record building production integrations on AWS and on enterprise integration platforms such as MuleSoft, with a clear understanding of how a dedicated integration platform fits alongside a cloud-native AWS ecosystem
- Demonstrated fluency with AI coding tools (e.g., Claude, ChatGPT, Ollama, and other leading and open-source options) as part of an AI-first development workflow, with a track record of bringing new tools into team practice; experience building Claude plugins or MCP servers is a plus
- Deep understanding of microservices architectures, including service decomposition, API design, asynchronous messaging, resiliency, and scalability patterns
- Experience designing secure, scalable APIs and integration patterns (REST, event-driven, batch), with a strong grounding in authentication, authorization, and data protection
- Hands-on experience with infrastructure-as-code (Terraform, AWS CDK, or CloudFormation) and CI/CD pipelines with a focus on deployment safety and automation
- Experience with observability tooling (e.g., CloudWatch, Datadog, Prometheus, OpenTelemetry) and with containerization and orchestration (Docker, ECS/EKS/Kubernetes)
- Familiarity with event streaming and asynchronous messaging (e.g., Kafka, SNS/SQS, EventBridge) in distributed systems
- Proven ability to decompose architectures into well-structured Jira work that development teams can execute in parallel, within Scrum or similar Agile frameworks
- Excellent communication and collaboration skills with technical and non-technical stakeholders, and the ability to drive architecture decisions with a high degree of autonomy
- AWS Certified Solutions Architect (Associate or Professional) is preferred
- MuleSoft Certified Integration Architect is a nice to have
- Experience working in SaaS, platform, or data-intensive environments is preferred
What the job involves
- As a Software and Integration Architect at Smarsh, you will define and execute the software and integration architecture that connects Smarsh’s operational systems and 12+ product platforms
- This role blends general software and cloud architecture with integration architecture, requiring strong system design skills across backend services, cloud infrastructure, and user-facing applications
- You will serve as the technical leader for custom application development on Smarsh’s custom IT platform, delivering applications for users across the business, not just the backend systems that support them
- This includes the systems responsible for provisioning all Smarsh products, tracking and billing more than $120M in annual revenue from customer overages and growing, and enabling the reliable flow of telemetry data across the platform
- You will also be the technical leader for all integrations across IT and Operations at Smarsh, owning the end-to-end integration landscape company-wide, excluding only integrations built into Smarsh’s own products
- This is a hands-on, high-impact role
- Expert-level AWS and software architecture skills are the priority: you will lead the design and build of scalable, cloud-native architectures leveraging AWS services, microservices-based designs, distributed systems, and modern web applications
- Integrations are built primarily on AWS and MuleSoft, with Python as our core language, and you should expect to be hands-on-keyboard alongside the team
- Central to this role is our AI-SDLC methodology, an AI-native software development lifecycle in which we use a variety of AI models alongside AI coding tools as a core part of how we design, build, test, and ship software
- As an architect, you will not just work within this methodology but help define and advance it, setting the standard for how the team builds with AI
- We work with Claude as well as ChatGPT, Ollama, and other leading and open-source tools, and we expect you to stay invested in the rapidly evolving AI landscape and bring the best of it into the team’s day-to-day work
- You will work closely with all areas of Smarsh’s business to ensure seamless connectivity across systems and platforms, from backend services through customer- and internal-facing user experiences
- Operate as a technical leader of the team, working alongside the Sr. Full Stack Developer and Engineering Manager to drive the technical direction of projects from design through delivery
- Lead the architecture and development of custom applications on Smarsh’s custom IT platform, serving users across the business
- Own the architecture, standards, and delivery for all integrations across IT and Operations, built primarily on AWS and MuleSoft with Python as the core language
- Own the systems that support provisioning, billing, telemetry, product usage tracking, and revenue streams across Smarsh’s product ecosystem
- Design cloud-native, microservices-based architectures with clear service boundaries, scalable communication patterns, and fault tolerance
- Lead hands-on development of backend services and integration components using Python, AWS Lambda, MuleSoft, and other cloud-native and integration technologies
- Guide the architecture of modern, user-facing web applications, partnering with the team to deliver polished, performant experiences backed by clean API contracts
- Define, advance, and set the standard for our AI-SDLC methodology, using AI coding tools such as Claude, ChatGPT, Ollama, and other leading and open-source options as a core part of the development lifecycle, and establishing patterns and guardrails for safe, consistent AI-assisted development
- Architect and build AI tooling that extends AI capabilities into the team’s workflows, including Claude plugins and MCP (Model Context Protocol) servers
- Own the cloud infrastructure lifecycle using infrastructure-as-code, and define CI/CD and release engineering practices with automated testing, deployment safety, and rollback strategies
- Lead observability and operational readiness across systems, including metrics, logging, tracing, alerting, and cloud cost awareness
- Translate architectural designs into clear Jira epics, stories, and tasks, and guide technical prioritization in collaboration with Engineering leadership within Agile delivery
- Design testing strategies for large, distributed systems, including integration, end-to-end, performance, and failure scenario testing
- Provide architectural direction and technical mentorship across the team, and establish and maintain software and integration architecture standards, governance, and best practices
Our take
The emergence of new digital communication technologies provides businesses with a great opportunity for growth. But regulated businesses need to ensure they carry out communications monitoring, archiving, and compliance to stay on the right side of regulators. This can be difficult to do with new tech - to the extent that some businesses are hesitant to adopt it at all.
Of course, there’s a substantial appetite for ways to get around this obstacle and therefore reap the business benefits of modern comms. Smarsh provides just that, with its suite of archive, storage, and monitoring tools. In the two decades since its founding, the platform has netted over 6,500 clients including top worldwide banks, brokerage firms, insurers, registered investment advisors, and state and local government agencies in the US.
This puts Smarsh in a formidable position going forward. The issue the company addresses is only getting more acute as the volume of communications increases, more tech is brought to market, and the hybrid work model pushes more communications online. Smarsh’s extensive, top-tier global reach will help it field this growing market opportunity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
-9% employee growth in 12 months
Company
Funding (2 rounds)
May 2015
$28m
LATE VC
Sep 2007
$15.6m
LATE VC
Total funding: $43.6m
Company benefits
- Healthcare insurance: We provide medical, dental and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses
- Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a "take-what-you-need" time off policy as well as flexible work arrangements
- Recognition: We're big on kudos for a job well done. Our employee recognition program enables co-workers to nominate their peers who best embody our core values for recognition
- Life and disability insurance: Fully paid life and disability insurance coverage is provided from the day you start your job
- Wellness program: You're happier when you're healthier. So we reimburse a portion of employees' monthly health club expenses
- Retirement savings: We match a percentage of your retirement savings contributions. Smarsh employer match invests immediately, so it's yours from day one
- Sabbatical: The Smarsh sabbatical program provides a time to recharge, study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service
- Giving back: Through our community partnership program, Full Circle, employees make a positive difference and receive paid time off for Full Circle activities so they can support the organizations that matter most to them
- Employee assistance program: We offer free and confidential assessments, short-term counseling, referrals and follow-up services to employees for personal or work-related issues to support their mental and emotional well-being
- Cellphones: To support our mobile and geographically dispersed workforce, we offer corporate cellular plan discounts with both AT&T and T-Mobile
- Getting here and home: Biking and taking public transit to work is not only cool but a smart and green thing to do. Smarsh proudly reimburses for monthly transit costs and biking expenses
- Parental leave: We want to support our colleagues who are starting a family. Smarsh offers paid leave to help you welcome your new bundle(s) of joy into the world
Company HQ
Portland Downtown, Portland, OR
Leadership
Stephen Marsh
(Founder & Chairman)Previously worked on capital market systems at Fidelity Investments, and then moved to a Senior Product Manager role at CCBN. They are also a board member at The Wild, Asset Compliance Inc., and ComplySci.
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