Senior Product Manager, IDT

• We’re looking for a highly strategic and execution-oriented Product Manager to lead the evolution of our next-generation Restaurant POS platform
• 7+ years of Product Management experience building and scaling SaaS products
• Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity
• Exceptional product discovery, prioritization, and problem-solving skills
• Proven ability to simplify complex workflows into elegant, intuitive user experiences
• Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment
• Comfortable operating in a fast-paced, iterative environment with high ownership and accountability
• Ability to work hybrid from our Newark office three days per week

Desirable

• In this role, you’ll own product strategy, roadmap prioritization, and delivery for a modern SaaS solution built specifically for independent and mid-sized restaurant operators
• You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for restaurant owners and staff
• This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter
• Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration
• Spend significant time with restaurant owners, operators, managers, and staff to deeply understand workflows, operational pain points, and unmet needs
• Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences
• Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision
• Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives
• Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption
• Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation
• Define and monitor key product metrics, using data to improve product performance and customer outcomes continuously
• Serve as the internal subject matter expert for the Restaurant POS platform and advocate for the voice of the customer across the organization